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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2371 reviews)

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4.73

Based on 2,371 reviews, last reviewed 26th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Mars O help setting me up online Mars O was so patient helping me navigate through my issues & getting me set up on the browser. With his advice I am now fully set up on the app which... Read more Reviewed on: 26th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2371)

Reliable Building Society

We visit the office a couple of times a month. We have always found the accounts very competitive. The staff are always friendly and knowledgeable. It's good to have a solid Building society to rely on. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Excellent Service & Customer Care.

Enquiries answered without Delay. Up to Date Information provided promptly. Customer Care Service is Excellent. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

The staff

The staff are very helpful and friendly. Been happy with the service over the years. Would recommend Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for taking the time to leave us this feedback Rachel, we really appreciate it and will pass on to the team. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Local Society with good links to the City of Bath

Have experienced efficient service and reasonable interest rates. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

great personal service

great products and great service. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Very helpful and knowledgeable

BIBS are Uk based and always helpful and knowledgeable Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks for taking the time to leave us this feedback Trevor, we appreciate it. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

A absolutely fantastic building society

I have saved with Bath Building Society for over 25 years, have always been extremely happy with their rates, friendly, experienced and helpful staff, and their modern methods of communication. Reviewed on: 31st March 2023

Reply from Bath Building Society Wow - thanks for sticking around Gordon. Good to hear from our very loyal customers and happy you haven't felt the need to look elsewhere! Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Best I've ever had

Bath building society is the best building society I have ever had. Top job Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Angus, we can't ask for more than that! Appreciate your feedback and support. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Local Building Society for Local People

B - Bath residents A - accessible for all residents and employees T - together H - harmonious for local communities Friendly staff who value their customers Reviewed on: 31st March 2023

Reply from Bath Building Society We feel a new advertising slogan coming on! Thanks Lynda that's lovely ... we appreciate your feedback. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Excellent service and friendly and helpful staff

I use the Moorland Road branch. Everyone is very welcoming and always happy to answer questions. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback Anne, that's good to hear. We'll pass it on to the Moorland Road team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

23% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2371)

Reliable Building Society

Excellent Service & Customer Care.

The staff

Local Society with good links to the City of Bath

great personal service

Very helpful and knowledgeable

A absolutely fantastic building society

Best I've ever had

Local Building Society for Local People

Excellent service and friendly and helpful staff

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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