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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

210% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Very Helpful

It being an online account, and easy access Reviewed on: 2nd March 2023

Reply from Bath Building Society Thank you for your feedback regarding our online system. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023

AS ALWAYS

BBS = banking efficiency at its peak! Reviewed on: 2nd March 2023

Reply from Bath Building Society Thank you for this wonderful feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023

Bath B.Society is the best, better than the rest, put together!

Very pleased with Customer Service and products Reviewed on: 2nd March 2023

Reply from Bath Building Society Thank you for your lovely feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023

Awesome and fast!

Honestly, you guys are easily reachable and respond faster than any other bank/building society I have used. Reviewed on: 1st March 2023

Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 2nd March 2023

Great home for savings

Bath BS is very easy to use, proactive and helpful. Reviewed on: 28th February 2023

Reply from Bath Building Society Thank you for your lovely feedback. Charlotte Tillen, Savings Support Manager Response date: 1st March 2023

efficiency

Efficient and quick to respond. I can't think of any improvement necessary Reviewed on: 28th February 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 1st March 2023

Bath Building Society - A Great Local Building Society

Great local service from Bath Building Society Reviewed on: 27th February 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 28th February 2023

Quick reply and helpful response.

I used the chat box for questions I had about Trust accounts. Olivia answered quickly and gave me all the answers I needed. Reviewed on: 27th February 2023

Reply from Bath Building Society Thank you for your feedback regarding our online chat, its much appreciated. Charlotte Tillen, Savings Support Manager Response date: 28th February 2023

The Staff

Everyone I have had assistance from is helpful and friendly. Reviewed on: 26th February 2023

Reply from Bath Building Society Thanks Graham for your feedback. It is very much appreciated. Colin McDougall Chief Commercial Officer Response date: 27th February 2023

Great customer experience shame about ridiculously overpaid CEO

Pay staff more and the Directors a lot less Reviewed on: 24th February 2023

Reply from Bath Building Society Thank you for your feedback. It is great that that you believe that we provide a great customer experience. If you compare our Directors' salaries and compare with other Banks, Building Societies or even companies of a similar size and complexity you will see that their salaries will be at the lower end of this comparison. Colin McDougall Chief Commercial Officer Response date: 27th February 2023

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