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Bath Building Society: Savings reviews

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4.69
Based on 2,047 reviews, last reviewed 17th Jul 2025
74% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
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2%
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2%
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1%

Latest highest rating:

5

Very helpful team member that dealt with my issue. Very helpful team member that dealt with my issue, extremely proactive and polite to deal with. Reviewed on: 17th July 2025
James 's avatar
James

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
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Skye
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2047)

Savings review

5
The form for opening an account was aimed at busness accounts and didin't make much sense for a charity account Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello Thank you for sending your response, your comments will be reviewed, Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Superb customer service from start to finish. So far opened two children's savings accounts onine, opened same day with great support by email for me to upload ID documents. Caroline & Chelsea were just great to deal with and made things even easier for me. It is very unusual to be able to open kids accounts so swiftly. Take a bow Bath Buidling Society, I am very impressed Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Good Morning Thank you very much for your kind response, Caroline Brewer, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Local and friendly, helpful chashiers Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello Thank you for sending your response, Caroline Brewer, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Mutual, real people who can help. Operate accounts for Trust Funds. Paying higher interest rates would be appreciated Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Good Morning, Thank you for your response, Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Customer advisers always very helpful / approachable Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Good Morning, Thank you for sending your response, I'm glad you have received your usual helpful service, Caroline, Customer Support Department Response date: 7th April 2022
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Bath Building Society

Savings review

5
I like this building society as it's local to where I live and here was one put back in Twerton Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello Thank you for your response , Glad that you still have a branch local to you. Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Convenience, can use passbook, don't want to use online Locatoin - wouldn't use you if Midsommer Norton Branch closed Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello thank you for your response. and that you are happy still using your passbook in Midsomer Norton, Caroline Customer support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

3
Customer service - very good & kind. Unfortunately online access issues from the start and incorrectly addressed letter with account information, addresses, etc put doubt whether I had made the rigth choices Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer

Savings review

5
I like that you have a branch righ in the centre of Bath Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello Glad that you like having a central branch, Caroline, customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Online registereing - I seem to be able to only put one nominated account for withdrawal purposes. I opened two Trust accounts Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello Online you can only add one nominated bank account. You can send a secure message to send to your other Trust account, Thank you for your response, Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

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