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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Great building society

Had an account for several years now and can't fault their service online or in branch. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Local, Friendly and Knowledgeable

the staff are friendly, always there for you, knowledgeable and able to give a good advice. I also like the fact that it is a long-standing local business. I have recently learnt about other products they offer, such as mortgages and savings accounts for young people. the fact that there is a place I can go to and deal with staff on the premises is a bonus, especially as more businesses are becoming online only businesses. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

great customer service and good rates

very good service, every time I call I gest satisfactory answer Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Personal service

The small, friendly team are always helpful and make banking with children in tow so much less stressful! Reviewed on: 31st March 2023

Reply from Bath Building Society Glad to hear it! Thank you for your feedback, we'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Unbeatable saving account

Since I opened a bank account with Bath, the customer service was excellent and fast at responding to any queries I had ! Just amazing ! Since then I have opened another saving account with them as their interest is phenomenal in comparison to other banks with the same sort of accounts! It was quick and easy to open and then customer service was so polite! I will continue to bank with them and recommend to people I know ! Reviewed on: 31st March 2023

Reply from Bath Building Society And we can't ask for more than that! Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Local and friendly

A friendly local face, aware of local issues and is there to help you prepare for good and bad times. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Regular saver

I’d highly recommend BBS to anyone looking to setup a savings account who also happens to either live or study in Bath, the service they provide has been excellent. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Fantastic building society

Bath building society have handled all transactions well without any issues. Fantastic service and very pleased. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Jacob for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Brilliant

Have used them for over 7 years and have brilliant customer service would 100% recommend a million items over Reviewed on: 31st March 2023

Reply from Bath Building Society Wow, thanks you for your feedback, that's good to hear....what more could we ask for! We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Info re BBS Trust Accounts

Very positive! Two assistants on separate chats were very helpful and concrete in info given and which actually answered the questions asked! If they were not sure, they checked with a manager and emailed response later within a short period of time. Very good service - thank you! Reviewed on: 29th March 2023

Reply from Bath Building Society Thank you for your feedback regarding your Trust enquiry, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 30th March 2023

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Bath Building Society: Savings reviews

71% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2349)

Great building society

Local, Friendly and Knowledgeable

great customer service and good rates

Personal service

Unbeatable saving account

Local and friendly

Regular saver

Fantastic building society

Brilliant

Info re BBS Trust Accounts

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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