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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2061 reviews)

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4.69

Based on 2,061 reviews, last reviewed 18th Aug 2025

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

The questions I had were all answered clearly by Cha... The questions I had were all answered clearly by Charlotte in the chat. Thank you very much. Reviewed on: 18th August 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2061)

Prompt service

Dealing with actual people as against digital so called help lines. Reviewed on: 29th December 2021

Reply from Bath Building Society Many thanks for your lovely feedback! Holly, Customer Service Team Response date: 4th January 2022

Excellent service and always get things right

Very friendly and helpful staff and good to see that the staff are long serving Reviewed on: 23rd December 2021

Reply from Bath Building Society Hello, thank you for sending in your response, we do have quite a few staff that have been here a long time (including myself) Caroline Brewer, Customer Support Department. Response date: 24th December 2021

Good fast help

Tried to open an account but was having issues. Liz helped me to cancel the failed applications and retry with a different strategy Reviewed on: 22nd December 2021

Reply from Bath Building Society Hello , so pleased Liz was able to help you open your account. Thank you for taking the time to send your response, Caroline, Customer Support Department. Response date: 23rd December 2021

Excellent service

Very professional always quick to respond, inform you of everything never an issue. Reviewed on: 17th December 2021

Reply from Bath Building Society Hello, Glad you received Excellent service, thank you for taking the time to respond. Caroline, Customer Support Department. Response date: 20th December 2021

Savings review

Local - since moving to Bath we have tried to support local businesses - and good rate on ISA's. We would have transferred other ISA's if you'd been accepting them Reviewed on: 13th December 2021

Transfer

I have been with you since the age of 16 Reviewed on: 13th December 2021

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Service Team Response date: 14th December 2021

Savings review

Reasonably easy application process for my children's savings accounts. I had to ask for the pin number by text for access to online but it was sent immediately Reviewed on: 11th December 2021

Savings review

Phone call answered very quickly. Great to speak to a real person (not automated), very helpful, polite & friendly. All questions were answered. Reviewed on: 10th December 2021

Savings review

The friendly personal service in a small building society, easy access. Saturday morning opening would be good for us but not for staff! Reviewed on: 9th December 2021

Very efficient

Excellent customer services. Very knowledgable and helpful and i got all of the information i needed very quickly Reviewed on: 9th December 2021

Reply from Bath Building Society Thank you for sending your response, glad you were able to get all the information you needed quickly , Caroline, Customer support Department. Response date: 23rd December 2021

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Bath Building Society: Savings reviews

70% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2061)

Prompt service

Excellent service and always get things right

Good fast help

Excellent service

Savings review

Transfer

Savings review

Savings review

Savings review

Very efficient

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Want to see more from Bath Building Society?

Mortgages

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