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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,373 reviews, last reviewed 27th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Always get queries answered over the phone quickly. Always get queries answered over the phone quickly. Jane was particularly helpful when I last phoned Wood Street Branch. Reviewed on: 27th August 2026

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Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Excellent service

The Society always gives good advice, especially with fixed term savings - I rely on their recommendations to transfer to a different product/service. The staff are friendly and helpful whenever I phone or go in to the office with a query, or ask for advice or help. They keep me well informed when interest rates decrease or increase. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Customer service still exists

Good service and information from what is probably one of the few financial service companies that still consider customer service important. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Sound local building society

Have been a member at various times for many years with a Cash ISA previously and a Regular Savings Account at the moment. Good rates of interest offered in both high and low interest periods. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your lovely feedback. Louise Head of Savings Support Response date: 23rd February 2023

Friendly helpful staff

Needed help in choosing what savings product to use the staff were helpful and gave me easy to read literature and I was able to decide what product to invest in. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

BIBS

Very friendly and knowledgeable staff with a local branch. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great service and rates

They keep their savings rates competitive so you dont need to keep switching between banks/building societies. Also if you need help you can always speak to a person. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back over to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Friendly, efficient local company.

I save with this society as it is local with helpful, friendly and knowledgeable staff. They offer competitive interest rates and keep me informed of changes. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for this feedback, its lovely to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

25 years of excellent service

I have been dealing with Bath Buildings Society now for 25 years in a professional capacity, managing accounts on behalf of clients. Always helpful, always there, always the best rates, they know what they're doing and they do it to the best of their ability. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for this great feedback, its very much appreciated. I will pass this back to both our teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Excellent advice on the most relevant savings account

Really helpful staff, local branch within walking distance, great rapport noticed between some of the elderly savers who use the society and the customer service assistants. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, it's lovely to hear. I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great interest

Really reliable, great at keeping you in the loop about any changes with your account or them as a bank with amazing interest rates Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

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Bath Building Society: Savings reviews

23% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2374)

Excellent service

Customer service still exists

Sound local building society

Friendly helpful staff

BIBS

Great service and rates

Friendly, efficient local company.

25 years of excellent service

Excellent advice on the most relevant savings account

Great interest

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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