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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,373 reviews, last reviewed 27th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Always get queries answered over the phone quickly. Always get queries answered over the phone quickly. Jane was particularly helpful when I last phoned Wood Street Branch. Reviewed on: 27th August 2026

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Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

the staff are always very helpful

I much prefer to deal with people, which I can do at Bath Building Society. The staff are always so very helpful and help me with any problems that I have and able to answer my questions. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Non residents Bath accounts

Only pity is that this is just for those who live and work in Bath Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for feedback. We may look to lift our restrictions to offer our accounts to those who don't currently live or work in Bath so please keep an eye on our website for this information. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Saving made easy

All the staff at Bath Building Society are friendly, helpful and well-informed. This, together with a very good online system, makes saving with them easy. Reviewed on: 16th February 2023

Reply from Bath Building Society Thank you for your feedback, I will make sure this gets passed back to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Helpful

it is quick and easy i was able to sufficiently sort out my issue through a online chat so i am able to now use my account. i would recommend the bath building society to many people who are eligible to use an account. it is a high quality online page with lovely services and advice when needed Reviewed on: 15th February 2023

Reply from Bath Building Society Thank you for your feedback and very pleased to hear that you're happy with our online chat service. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Efficiency welcomed!

This was quick and painless which was needed for the transaction made today. Thank you for that, its made my day a little easier and that's very much appreciated at this time. Reviewed on: 13th February 2023

Reply from Bath Building Society Thank you for this wonderful feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great help and service as always

Quick and easy to deal with, I would not change anything Reviewed on: 13th February 2023

Reply from Bath Building Society Thank you for your feedback, its appreciated. Charlotte Tillen, Saving Support Manager Response date: 13th February 2023

Looks after children

Most banks & building society s don't value children's savings. Bath is an exception. Based on my life experience, money saved for children/grandchildren is an amazing gift to them when they get older. Bath have a great saving account which will be my gift to our grandchildren, as it was to my children, when they get older and can chose how to use it. Reviewed on: 12th February 2023

Reply from Bath Building Society Thank you for this lovely feedback regarding our children accounts that we offer here. Charlotte Tillen, Savings Support Manager Response date: 13th February 2023

Good rates and good service

Bath Building Society has a range of savings products with rates above the average . i've always found their service prompt, friendly and helpful Reviewed on: 11th February 2023

Reply from Bath Building Society Thank you for your feedback, its lovely to hear. Charlotte Tillen, Savings Support Manager Response date: 13th February 2023

Savings Accounts only for Bath residents/workers/students

Provide savings accounts for wider audience Reviewed on: 8th February 2023

Reply from Bath Building Society Thank you for your feedback. At the moment we do have local restrictions on our accounts however this may change in the future. Please keep an eye on our website for any updates. Charlotte Tillen, Savings Support Manager Response date: 9th February 2023

Amazing experiences

People are more than happy to help, even suggesting answers to concerns I hadn’t thought of. If the question cannot be answered, the answer is found by transferring or emailing. I can absolutely trust that I will receive helpful, quick and excellent customer service Reviewed on: 7th February 2023

Reply from Bath Building Society Thank you for your fantastic feedback regarding our staff, I will pass this back over to the teams. Charlotte Tillen, Savings Support Manager Response date: 9th February 2023

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