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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Bath savings

Excellent experience all round. Smooth service Reviewed on: 3rd January 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 11th January 2023

Mixed

The customer service from human was excellent, unfortunately it didn't sort the problem. Reviewed on: 31st December 2022

Reply from Bath Building Society Thank you for your feedback. Please can you send an email to [email protected] so I can try and fix the issues you have been having. Charlotte Tillen, Savings Support Manager Response date: 3rd January 2023

MIXED

The personal customer service has been very good. The IT system has been abysmal. Reviewed on: 30th December 2022

Great service

I have been with Bath building society since 2017 and it has been amazing. Helpful, friendly and supportive. Reviewed on: 22nd December 2022

Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 29th December 2022

Great

Easy, no frills banking which helps Reviewed on: 20th December 2022

Reply from Bath Building Society Thank you for your feedback, its a great review which was nice to hear. Charlotte Tillen, Savings Support Manager Response date: 29th December 2022

Good Customer Service

Contacting through the chat was really easy and the response was quick. The customer service agent was prompt and gave me the information I needed Reviewed on: 20th December 2022

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 28th December 2022

As always excellent service

I emailed for a money transfer and it was done quickly,and I was kept informed Reviewed on: 19th December 2022

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 20th December 2022

Fast and efficient response

Not visited Bath branch for several years but the staff there were all so friendly and helpful. Reviewed on: 16th December 2022

Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the branch teams. Charlotte Tillen, Savings Support Manager Response date: 19th December 2022

Helpful and efficient service

N/A........................................................................ Reviewed on: 16th December 2022

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 19th December 2022

Chat with Harry

Instant response to queries. Can;t think of any improvements right now! Reviewed on: 16th December 2022

Reply from Bath Building Society Thank you for your great feedback on your chat with Harry, I will pass this back to Harry and the team. Charlotte Tillen, Savings Support Manager Response date: 19th December 2022

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