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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

223% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Online account

Olivia was very helpful in the chatroom Reviewed on: 8th September 2022

Reply from Bath Building Society Thank you so much for this feedback, I will pass this over to Olivia. Charlotte Tillen, Savings Support Manager Response date: 9th September 2022

Great Customer Service

Everyone I’ve spoken to at BBS has been extremely friendly and helpful. Would recommend! Reviewed on: 8th September 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 9th September 2022

good customer service

good customer service, they helped quickly Reviewed on: 6th September 2022

Reply from Bath Building Society Thank you for your feedback, its lovely to hear you were happy with our customer service. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022

Easy to contact and swift action

I was able to get support easily on the phone and my problem was resolved quickly. Nothing to add. Reviewed on: 6th September 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022

Staff very helpful

Staff very helpful and eSy to make a transfer Reviewed on: 6th September 2022

Reply from Bath Building Society Thank you for your feedback, its great to hear our transfer process is straight forward. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022

Speedy service.

Speedy and efficient online service. Reviewed on: 31st August 2022

Reply from Bath Building Society Thanks so much for this feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 1st September 2022

Very good and quality for your money

The service is very good and helpful Reviewed on: 31st August 2022

Reply from Bath Building Society Thank you for your feedback, glad you found our service efficient. Charlotte Tillen, Savings Support Manager Response date: 1st September 2022

Excellent

The service is really good and request made promptly Reviewed on: 30th August 2022

Reply from Bath Building Society Thanks so much for this great feedback. Charlotte Tillen, Savings Support Manager Response date: 30th August 2022

Excellent service

I am a trustee for a trust held by BBS. They have always given me efficient service, with no delay Reviewed on: 26th August 2022

Reply from Bath Building Society Thank you very much for this feedback. Charlotte Tillen, Savings Support Manager Response date: 30th August 2022

Transfer request

Top class customer service. Please keep doing what you do! Reviewed on: 25th August 2022

Reply from Bath Building Society Thank you for this feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 30th August 2022

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