Write a review

Newsletter

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

View other Bath Building Society products

4.73

Based on 2,373 reviews, last reviewed 27th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Always get queries answered over the phone quickly. Always get queries answered over the phone quickly. Jane was particularly helpful when I last phoned Wood Street Branch. Reviewed on: 27th August 2026

Verified source

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2374)

Well donne

Why don’t you do trust accounts anymore? Reviewed on: 27th January 2023

Reply from Bath Building Society Thank you for your review - We are looking to reopen our Trust accounts this year so please keep an eye on our website for further information. Charlotte Tillen, Savings Support Manager Response date: 30th January 2023

Query

Had a query re money transfer, quickly resolved using on line chat, would definitely use this facility again Reviewed on: 26th January 2023

Reply from Bath Building Society Thank you for your feedback regarding our online chat service, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 27th January 2023

Whenever I need your help it's always at hand hand

Local,friendly,helpful, efficient Reviewed on: 23rd January 2023

Reply from Bath Building Society Thank you for the feedback, Louise, Head of Savings support Response date: 26th January 2023

Very happy with pleasant service

All good I am pleased to say, and no further comments Reviewed on: 23rd January 2023

Reply from Bath Building Society Thank you for your feedback, Louise, Head of Savings Support Response date: 26th January 2023

Very prompt and helpful

Whenever I email customer support I always receive a prompt and helpful reply. I couldn't ask for more! Thank you for such great service. Reviewed on: 23rd January 2023

Reply from Bath Building Society Thank you for your feedback, Louise, Head of Savings support Response date: 26th January 2023

Very prompt service both today and all previous occasions

Our preference has always been to use local offices where efficiency and polite service prevails which has very much been the case since opening accounts at Bath Building Society. Reviewed on: 19th January 2023

Reply from Bath Building Society Thanks you for your feedback, Louise, Head of Savings Support Response date: 26th January 2023

Good service

I like the friendly staff in branch, also the fast replies to emails Reviewed on: 17th January 2023

Reply from Bath Building Society Thank you for your feedback, Louise, Head of Savings support Response date: 26th January 2023

Good efficient service

Easy to deal with, responsive... Reviewed on: 12th January 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings support Response date: 26th January 2023

Response to request for online help excellent

I was having difficulty logging into my online account. The agent was very helpful in resolving this for me. Reviewed on: 11th January 2023

Reply from Bath Building Society This is great to hear, thanks for your feedback, Louise, Head of Savings support Response date: 26th January 2023

Very quick responses and knowledgeable

Reopen my local agency, which is a lot more convenient for me. Reviewed on: 10th January 2023

Reply from Bath Building Society Thank you for the feedback, Louise, Head of Savings support Response date: 26th January 2023

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Capital Credit Union 4.87 from 1008 reviews
Savings
from Bedfordshire Credit Union 4.46 from 28 reviews
Teen account
from Darlington Credit Union 0.00 from 0 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.87 from 421 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub