Write a review

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

View other Bath Building Society products

4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

223% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2296)

Helpful, Accessible Staff

I really appreciate how helpful the staff are, how quickly they respond to emails, and how they never direct you to work through a website or app. Reviewed on: 1st December 2022

Reply from Bath Building Society Wonderful feedback to read, thank you. I will pass this back to the teams. Charlotte Tillen, Saving Support Manager Response date: 6th December 2022

Excellent service as always

The customer service is excellent in every branch. Nothing is too much trouble. Reviewed on: 29th November 2022

Reply from Bath Building Society Thank you so much for this feedback for the branch, I will pass it back to the teams. Charlotte Tillen, Savings Support Manager Response date: 29th November 2022

Very efficient and very freindly staff

Very happy as nothing is too much trouble Reviewed on: 28th November 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 29th November 2022

Asked how to move funds from a Trust A/C and very clear advice from Caroline Brewer - (as always) !

One can speak immediately to a person without having to go through various telephone links and prove that one really does exist! However, never any corner cutting with confidentiality and security which one naturally expects, so complete confidence and a feeling of personal interest from all members of staff, both at head office and branch in Wood Street. (No doubt also at other branches). Just a shame investment interest rates are not slightly higher by comparison !! Reviewed on: 28th November 2022

Reply from Bath Building Society Lovely feedback to receive regarding our process and staff especially Caroline, thank you. I will pass this back to the teams and please keep an eye on our website as rates have increased again 1st December. Charlotte Tillen, Savings Support Manager Response date: 6th December 2022

Highly recommend

All the staff I have interacted with have been more than helpful and are more than happy to explain things many times until I understand a system. The staff are always friendly and welcoming. Reviewed on: 22nd November 2022

Reply from Bath Building Society Thank you for this lovely feedback regarding the teams, I will make sure this is past back to them. Charlotte Tillen, Savings Support Manager Response date: 23rd November 2022

easy to deal with

ghbkhuhjgjgjghjhgghjhgjgjghjhgjgjghj Reviewed on: 14th November 2022

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 15th November 2022

Quick response

I was given the information I needed straight away. Reviewed on: 14th November 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 15th November 2022

Help to activate Bath online

Very clear and prompt service on the chat line with Olivia. Reviewed on: 11th November 2022

Reply from Bath Building Society Thank you for your great feedback regarding Olivia, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 14th November 2022

Corinne very helpful

I applied for an ISA and completely forgot about it. Corinne emailed me today and gave me a very polite and professional reminder. Thanks Corinne. Reviewed on: 11th November 2022

Reply from Bath Building Society Thank you for your feedback regarding Corinne, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 14th November 2022

Extremely helpful

Very helpful and quick response on the online chat Reviewed on: 9th November 2022

Reply from Bath Building Society Thank you for your feedback regarding your online chat, I will pass this over to the team. Charlotte Tillen, Savings Support Manager Response date: 10th November 2022

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings Account
from Chime 0.00 from 0 reviews
Instant Access Multi Currency Account
from iFAST Global Bank 4.92 from 461 reviews
Savings
from Raisin 4.85 from 5279 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.79 from 380 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub