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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,373 reviews, last reviewed 27th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Always get queries answered over the phone quickly. Always get queries answered over the phone quickly. Jane was particularly helpful when I last phoned Wood Street Branch. Reviewed on: 27th August 2026

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Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Great service with no need to switch and ditch to get a good interest rate

Friendly helpful staff. Not the usual long call center wait. Held the same account for many years, and it is still available. Unlike some providers who drop the rate, only to introduce a similar "new" account with a higher rate. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Well managed provincial Society

We have saved with Bath Building Society for over 15 years, enjoying competitive interest rates and confident in security of our funds Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Great customer experience

Really helpful and friendly team in branch. Easy to transact and excellent savings rate - the base rate tracker is absolutely excellent and reflects the increase in base rate extremely quickly. How all building societies should be - keep up the good work. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for the great feedback, Louise Head of Savings Support. Response date: 23rd February 2023

Great customer service, Great rates, and Great online services

I have only been with Bath Building Society for a few months, but throughout, they have provided the best customer service and experience of any provider I hold accounts with. Any queries I've had have been answered quickly and in full, and they're always friendly and polite. Additionally, the rates on their accounts are always very competitive - their 16-25 regular saver has consistently been the highest rate account I hold with any provider. Finally, they offer a helpful and functional online platform, allowing product applications and transfers online for those who wish to receive a more modern experience. Furthermore, they have a mobile app on the way which is very rare among building societies, and will be a very useful tool for managing my accounts with them. I look forward to continuing to be a member for years to come. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Very responsive building society

Well it is responsive;highly competitive interest rates always polite--even gracious. I can think of building societies--that are non of these things Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

A disappearing act

Closed your local branches so no more personal access in local communities! Reviewed on: 17th February 2023

Reply from Bath Building Society We are committed to keeping our branches open and investing in the local community of Bath but I do acknowledge and apologise for the inconvenience caused by our decision last year to close our agencies. This difficult decision was made simply because of the low level of usage of these agencies. We do however pride ourselves on the service that we provide through the remaining branches and the support that we provide to customers who want to transact with us by other means, such as post, email, webchat and via our Bath Online system. I am also pleased to advise you that we will have a Mobile App launching in the next few weeks. Should you wish to discuss this further then please do not hesitate to contact me directly at [email protected]. Colin McDougall, Chief Commercial Officer. Response date: 20th February 2023

Excellent

Wonderful staff, always ready to help and explain things. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

A Building Society that cares.

A building Society that looks after their customers. Competetive interest rates and friendly service. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Great service and people

Easy to deal with and very competitive Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback. Louise Head of Savings Support Response date: 23rd February 2023

Over 40 years

Just that i kniw they are there and are willing to help. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your lovely feedback, Louise Head of Savings Support Response date: 23rd February 2023

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Bath Building Society: Savings reviews

23% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2374)

Great service with no need to switch and ditch to get a good interest rate

Well managed provincial Society

Great customer experience

Great customer service, Great rates, and Great online services

Very responsive building society

A disappearing act

Excellent

A Building Society that cares.

Great service and people

Over 40 years

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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