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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,373 reviews, last reviewed 27th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Always get queries answered over the phone quickly. Always get queries answered over the phone quickly. Jane was particularly helpful when I last phoned Wood Street Branch. Reviewed on: 27th August 2026

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Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Good savings service

Few financial institutions provide immediate benefit of raising savers rates when interest rates rise. BBS is one of those Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

savings

Nice ladies who give me my money Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great Customer Service

Whenever I have contacted Bath Building Society I’ve always received a friendly and helpful service, which feels quite personal. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Good Traditional Building Society

I have found Bath Building Society to be professional and helpful. until recently the rates available have been disappointing, but they have done well for us members now, with a savings rate that is competitive. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, this is great to hear, Louise Head of Savings Support Response date: 23rd February 2023

Great rates

No call centres just normal people to speak too. They offer great rates but also look after savers of all ages. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Perfect

The most helpful friendly and local building society- ever Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, this is lovely to hear, Louise Head of Savings Support Response date: 23rd February 2023

Bath building society is the best for savings

I have been more than 11 years customer of Bath building society. I always found it an excellent in service and very friendly staff. Four of my children and many friends have accounts in Bath building society. It is best in service and saving the money. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, this is great to hear, Louise Head of Savings Support Response date: 23rd February 2023

Excellent Customer Service

I love the idea of saving in the Bath building society and not having an easy access to transfer funds. You have to email and request for money or personally go to the bank to withdraw funds. It gives you a reminder to think twice do I really need the money or shall I continue saving. It is the best and easiest way to save money. And with just one email you can find out your balance or request a withdrawal of funds. Really helpful and friendly staff, my whole family has savings account with Bath building society. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

should win

should win the best overall award Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you very much for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Insane savings interest rates

The interest rates are constantly going up and they are amazing! Definitely the best company I’ve used for saving, never want to change. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you so much, Louise Head of Savings Support Response date: 23rd February 2023

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