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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,373 reviews, last reviewed 27th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Always get queries answered over the phone quickly. Always get queries answered over the phone quickly. Jane was particularly helpful when I last phoned Wood Street Branch. Reviewed on: 27th August 2026

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Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Great service

Oldfield park branch. Very knowledgeable staff. Always a friendly face Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the branch. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Friendly, ethical and helpful

Provided my first mortgage, helped when I paid it off when I moved home, always had at least one savings account. I like it that tey recognise loyal members, and have maintained their mutal status. Sending me a birthday card on my 70th was unexpected, not sure I wanted to be reminded... Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, I am glad you liked the personal touch, Louise Head of Savings Support Response date: 23rd February 2023

Customer service

Moorland road staff have always been very friendly & kind. It's a delight to use the branch. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback about the staff at Moorland Road. It is really appreciated and I will be sure to pass this on. Later in the summer we will be giving this branch a bit of a facelift that we hope you will also like. Colin McDougall Chief Commercial Officer Response date: 23rd February 2023

Long-time customer

I've held an account at Bath Building Society since the 1970's and have always found them to be helpful and to provide a good selection of savings products. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback Bill. It is especially nice to get feedback like this from longstanding and loyal members such as yourself. Colin McDougall Chief Commercial Officer Response date: 23rd February 2023

Bath building society

Bath building society is one of the better ones, it's regular saver has no closing date, most are one or two years only, this account I believe may now be closed and was only available to existing customers who were members as at a certain date, but they do look after regular customers who receive exclusive members only offers from time to time. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

My friendly Building Society

Bath Building Society (BIBS as they are locally known, have two offices in Bath, one in the centre and one in Moorland Road, a thriving suburb of Bath. I am lucky enough to live near the latter and although I do not need to visit very often, whenever I do, I am welcomed with a friendly smile and a seat. I have gone there with all sorts of queries and they always do their very best to help. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Good customer service

The staff always take time to explain all the details of their products Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Bath Building Society Review

Bath Building Society are always quick to respond and very helpful. They focus on being a local business helping the local community. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Excellent

Helpful, friendly , open and smart Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support. Response date: 23rd February 2023

Great personal service

One of the few organisations to offer trust accounts. Staff were helpful, friendly and efficient. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

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Bath Building Society: Savings reviews

23% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2374)

Great service

Friendly, ethical and helpful

Customer service

Long-time customer

Bath building society

My friendly Building Society

Good customer service

Bath Building Society Review

Excellent

Great personal service

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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