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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2373 reviews)

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4.73

Based on 2,373 reviews, last reviewed 27th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Always get queries answered over the phone quickly. Always get queries answered over the phone quickly. Jane was particularly helpful when I last phoned Wood Street Branch. Reviewed on: 27th August 2026

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Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2373)

Savings Review

I've had a good experience with Bath BS. Unfortunately they do not have high enough interest rates on savings so that is disappointing Reviewed on: 18th February 2023

Reply from Bath Building Society Thank you for your feedback and please keep an eye on our website for up to date rates. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Good service

It’s nice to deal with people face to face, easy to deposit money and to collect funds. Being old school this means so much to me , not everyone wants to do transactions on line , human interaction means so much. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the team, Louise Head of Savings Support Response date: 23rd February 2023

A simply outstanding building society

The Bath Building Society, is absolutely outstanding, it treats its customers thoughtfully, and professionally, nothing is too much trouble, to help and assist its savers, if has a really good range of products at super savings rates, which are rarely found elsewhere, you ate trested as an individual, and they provide a really personal service to each and every one, what else could you possibly wish for Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, this is great to hear, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Customer Focused

When you ring Bath Building Society branches you get connected to a real person within seconds who actual work in the Branch who are always extremely informative, helpful and friendly. No appointments needed if you need help in the branch. 100% customer focused and always excellent service with a smile and a chat! Don't change - ever! Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it to the Branch, Louise Head of Savings Support Response date: 23rd February 2023

Friendly local building society

Happy to support a local building society and the offices are welcoming and in attractive sites, not huge and impersonal as some others are. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Bath Building Society

Excellent customer relations and competitive interest rates. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, this is great to hear, Louise Head of Savings Support Response date: 23rd February 2023

Locally based, locally interested, locally involved!

A local office with friendly, knowledgeable and helpful staff Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

A customer focused society.

The society has always been among the first to increase savings interest rates fi B of E rate rise. For this alone they deserve to be voted best building society. In addition they also provide exemplary customer service. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, this is lovely to hear, Louise Head of Savings Support Response date: 23rd February 2023

Helpful and friendly

It is always a pleasure to visit the Moorland Road Branch. The staff are always cheerful and welcoming; nothing is too much trouble. They may not give the best rates, but those available are clear and uncomplicated, as are their procedures. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the branch, Louise Head of Savings Support Response date: 23rd February 2023

Great service

Oldfield park branch. Very knowledgeable staff. Always a friendly face Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the branch. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

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