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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

223% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Local providor

Local honest financial services. Reviewed on: 28th March 2022

Always good to deal with

Regular pleasant efficient service with competitive rates Reviewed on: 28th March 2022

Efficient response

Deal quickly and efficiently with requests and queries Reviewed on: 24th March 2022

Reply from Bath Building Society Many thanks for taking the time to feedback to us, we appreciate it! Holly, Customer Service Team Response date: 28th March 2022

Happy New Customer

Was able to open up Children's Savings account on line, easily, quickly and with great support from Bath B S staff. A refreshingly positive experience for me as a new customer. No branch visit required, was able to upload id documents and the accounts were live the same day. Oh, and I nearly forgot - one of the best interest rates around for a child account, complete with online access. Very very impressed with Bath B S - 5***** Reviewed on: 24th March 2022

Excellent help

Your customer service was brilliant Reviewed on: 24th March 2022

Reply from Bath Building Society So lovely to hear. Thanks for the feedback. Holly, Customer Service Team Response date: 28th March 2022

Great service

Easy to set up an account, very helpful customer service. Reviewed on: 24th March 2022

Reply from Bath Building Society Many thank for the feedback. Holly, Customer Service Team Response date: 28th March 2022

Excellent

Professional, quick, efficient, friendly. No complaints Reviewed on: 23rd March 2022

Reply from Bath Building Society Fantastic! Thanks for the 5* review, Holly, Customer Service Team Response date: 28th March 2022

Personal and friendly service

Every person I have spoken with at Bath Building Society has been friendly and helpful. Barry kindly explained what I needed to do to resolve my particular issue and this was resolved very quickly. The service feels very personal and proactive. Reviewed on: 22nd March 2022

Reply from Bath Building Society Such lovely feedback, thank you! Holly, Customer Service Team Response date: 28th March 2022

Great service from Chelsea

Chelsea quickly solved my problem with the minimum of fuss. Reviewed on: 22nd March 2022

Reply from Bath Building Society I'm pleased Chelsea was able to help. Holly, Customer Service Team Response date: 28th March 2022

Super efficient, as always

Fabulous customer service. Always reply quickly and always accurate and efficient, Thank you Reviewed on: 22nd March 2022

Reply from Bath Building Society Fantastic to hear, thanks for letting us know :) Holly, Customer Service Team Response date: 28th March 2022

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