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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

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Bath Building Society Savings reviews (2374)

good customer service

good customer service, they helped quickly Reviewed on: 6th September 2022

Reply from Bath Building Society Thank you for your feedback, its lovely to hear you were happy with our customer service. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022

Easy to contact and swift action

I was able to get support easily on the phone and my problem was resolved quickly. Nothing to add. Reviewed on: 6th September 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022

Staff very helpful

Staff very helpful and eSy to make a transfer Reviewed on: 6th September 2022

Reply from Bath Building Society Thank you for your feedback, its great to hear our transfer process is straight forward. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022

Speedy service.

Speedy and efficient online service. Reviewed on: 31st August 2022

Reply from Bath Building Society Thanks so much for this feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 1st September 2022

Very good and quality for your money

The service is very good and helpful Reviewed on: 31st August 2022

Reply from Bath Building Society Thank you for your feedback, glad you found our service efficient. Charlotte Tillen, Savings Support Manager Response date: 1st September 2022

Excellent

The service is really good and request made promptly Reviewed on: 30th August 2022

Reply from Bath Building Society Thanks so much for this great feedback. Charlotte Tillen, Savings Support Manager Response date: 30th August 2022

Excellent service

I am a trustee for a trust held by BBS. They have always given me efficient service, with no delay Reviewed on: 26th August 2022

Reply from Bath Building Society Thank you very much for this feedback. Charlotte Tillen, Savings Support Manager Response date: 30th August 2022

Transfer request

Top class customer service. Please keep doing what you do! Reviewed on: 25th August 2022

Reply from Bath Building Society Thank you for this feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 30th August 2022

Wonderful staff a city centre branch

Staff are so helpfull ,patient and understanding credit to the company . Tracey gave me all the documents i needed to sort my affairs. Wish i could find staff this professional Reviewed on: 18th August 2022

Reply from Bath Building Society Thank you so much for the great feedback regarding Tracey, I will pass this over to her and the teams. Charlotte Tillen, Savings Support Manager Response date: 30th August 2022

Excellent experience of chat service

I used the chat function and was very pleased with it; the service was prompt and helpful and the adviser was knowledgeable, considerate and quick-thinking Reviewed on: 18th August 2022

Reply from Bath Building Society Thank you for your great feedback, I'll pass this over to the webchat team. Charlotte Tillen, Savings Support Manager Response date: 18th August 2022

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Bath Building Society: Savings reviews

20% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2374)

good customer service

Easy to contact and swift action

Staff very helpful

Speedy service.

Very good and quality for your money

Excellent

Excellent service

Transfer request

Wonderful staff a city centre branch

Excellent experience of chat service

Review Bath Building Society: Savings now

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