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Bath Building Society: Savings reviews

View other Bath Building Society products
4.74
Based on 2,348 reviews, last reviewed 22nd Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

A very positive first impression. A very positive first impression. Jane was very friendly and helpful. Reviewed on: 22nd June 2026
Verified source

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
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Stephen P
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Bath Building Society Branch Review

5
In this day & age it is so wonderful to (a) get through on the phone without it ringing for hours & (b) to speak to a real person* without going through endless hoops. *who knows what they are talking about! Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society I am glad we were able to help you. We do try our very best! Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Staff very approachable, friendly and gave me all the information I needed to make an informed choice. I was given plenty of time. Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your kind feedback. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Good savings interest rate for junior saver. Local company. Easily accessible by phone Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback. We do try and save our very best rates for our existing members, the local community of Bath and especially our younger savers. I am glad it is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Helped me with transaction, very patient & aided me with my disablement. Particular mention to Jane & Katie. Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your kind feedback. I will be sure to pass it on to Jane and Katie. Colin McDougall Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
The lady in the Midsommer Norton office was welcoming, well informed and very efficient. Excellent customer service - couldn't be better! Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your kind feedback. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Local - Easy access - Efficient & Friendly Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your generous feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
My two phone calls were answer quickly by an adviser who was able to give me all the information I required Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thanks you for your great feedback. I am glad we were able to help. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Exceptionally friendly and helpful service in Bath branch. It couldn't have been better, thank you! Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your very kind feedback. We are very proud of our branch staff and the service that they offer. It is always nice to see that there efforts are appreciated. Response date: 2nd July 2022
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Bath Building Society

Great customer service support team

5
From what we have experienced as new customers it is a local Society treating people as individuals. Reviewed on: 28th June 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for your feedback, I will pass this over to the team. Charlotte Tillen Savings Support Manager Response date: 29th June 2022
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Bath Building Society

friendly chat

5
nothing, lovely chat about banking and spam Reviewed on: 28th June 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback, I will pass this over to the team. Charlotte Tillen, Savings Support Manager Response date: 29th June 2022
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Bath Building Society

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