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Bath Building Society: Savings reviews

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4.75
Based on 2,329 reviews, last reviewed 29th Apr 2026
283% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to use good service highly recommended. Easy to use good service highly recommended. Reviewed on: 29th April 2026
Vimalkumar D's avatar
Vimalkumar D

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2329)

Bath branch review

5
Small local society which accepts savings account applications from outside its own local area Reviewed on: 2nd March 2021
Bookcock's avatar
Bookcock

Bath branch review

5
Excellent customer service, and a very quick postal account opening Reviewed on: 1st March 2021
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Bath branch customer

All my problems solved

5
It's excellent just as it is and I have never had any problems in all the years I have been a customer Reviewed on: 27th February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Fanatastic! Thanks for the lovely review. Holly, Customer Service Team Response date: 1st March 2021
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Bath Building Society

Good friendly , old fashioned quality service. Staff all lovely to deal with!

5
You can always rely on BBS staff to deal with your requests quickly and correctly Reviewed on: 25th February 2021
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BBS Member
Reply from Bath Building Society Good Morning, Thank you for finding the time to send your lovely response, Caroline, Customer Support Department. Response date: 26th February 2021
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Bath Building Society

Very helpful

4
Feels personal and friendly. I found it difficult to set up my on-line account, but was helped every time I messed up. Thank you Reviewed on: 25th February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Morning, Thank you for finding the time to send in your response, I'm glad we were able to help you set up on line.Caroline, Customer support Department. Response date: 26th February 2021
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Bath Building Society

Excellent financial services from Bath Building Society

5
I find that the Bath Building Society makes you feel like a valued customer and provides a personal service for any financial requirements such as discussing longer term savings account. We are very pleased with the types of account that are available and the facilities that are offered such as the online account information. The occasional prize draws are also a nice feature from the building society. Reviewed on: 22nd February 2021
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BBS Member
Reply from Bath Building Society Thankyou Mr Caruthers for the wonderful review, I hope to speak with you again soon. Holly, Customer Service Team Response date: 22nd February 2021
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Bath Building Society

Easy and simple.

5
As the title suggests it was an easy and simple process to open an account, any query answered immediately. Reviewed on: 21st February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society This is fantastic to hear, thanks for taking the time to review us. Holly, Customer Service Team Response date: 22nd February 2021
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Bath Building Society

Excellent service

5
I find the staff I deal with to be extremely helpful, friendly, so efficient and polite. Reviewed on: 18th February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Morning, so pleased you have received excellent service, thank you for taking the time to send your response. Caroline, Customer support Department. Response date: 19th February 2021
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Bath Building Society

Very quick call back today much appreciated.

5
Always very friendly and helpful both on the phone and in branch. Reviewed on: 17th February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Many thanks for taking the time to review us, we appreciate it! Holly, Customer Service Team Response date: 18th February 2021
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Bath Building Society

Professional, friendly and helpful service

5
Really helpful and took time to do as much as possible to help me. Have always found BIBS to be a great company. Reviewed on: 16th February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society This is fantastic to hear, thanks. Holly, Customer Service Team Response date: 18th February 2021
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Bath Building Society

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