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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2287 reviews)

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4.73

Based on 2,287 reviews, last reviewed 19th Feb 2026

233% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Bath BS review Nice to have real person to talk too at your Wood St branch. Reviewed on: 19th February 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2287)

Bath online

After having problems logging onto Bath online Barry was very patient and helpful and managed to fix the problem. Thank you Reviewed on: 6th January 2021

Reply from Bath Building Society This is great to hear. Many thanks. Holly, Customer Service Team Response date: 12th January 2021

Call

Barry Morgan was very helpful. I was very happy that the Bath B.S has the facility on-line to transfer payments into another bank. Reviewed on: 6th January 2021

Reply from Bath Building Society Good Afternoon so pleased that you are finding Bath on line useful. Thank you for taking the time to respond. Many Thanks Caroline, customer Support Department Response date: 11th January 2021

Customer service

Excellent, prompt experience from application onwards. I would absolutely recommend the Bath Building Society. Great, simple to follow application process, friendly, professional - they are particularly knowledgeable about Will Trust Accounts Reviewed on: 5th January 2021

Reply from Bath Building Society Thanks so much for your lovely review. Holly, Customer Service Team Response date: 12th January 2021

Needed a money transfer

Fantastic service from Caroline. My email was answered within a matter of minutes and everything was sorted simply and swiftly. Reviewed on: 5th January 2021

Reply from Bath Building Society Fab! I'm pleased you were satisfied with Caroline's prompt service. Holly, Customer Service Team Response date: 12th January 2021

Bad cough Barry!

No recorded messages, easy to contact real people. Interest rates used to be more competitive. Don’t drop any further! Reviewed on: 4th January 2021

Reply from Bath Building Society Many thanks for taking the time to review us. Holly, Customer Service Team Response date: 12th January 2021

Very Friendly Service

We find the Bath Building Society, very helpful and friendly , although we live someway from Bath we find there service is like a local high street branch when dealing with them on the phone or online . They treat you as a valued customer and not a number! We cannot fault them at all! Reviewed on: 4th January 2021

Reply from Bath Building Society Thanks so much for your kind review, we hope to speak to you again soon. Holly, Customer Service Team Response date: 12th January 2021

Helpful, friendly service

Having this method of transferring my dads money to a nominated account allows him some independence in times of covid and to keep safe with contactless transactions! The staff are always very prompt and helpful and confirm when they have actioned a request. Great service! Reviewed on: 31st December 2020

Reply from Bath Building Society I'm so pleased we can provide this service for your dad in these challenging times. Stay safe! Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Excellent, clear and simple new account opening procedure and good website Reviewed on: 31st December 2020

Reply from Bath Building Society Thanks for the lovely review. We hope to see you in branch again soon. Holly, Customer Service Team Response date: 12th January 2021

Online chat

I got the information I needed straight away - thank you Reviewed on: 30th December 2020

Reply from Bath Building Society Thank you for your feedback. Great to hear! Colin McDougall, Head of Marketing and Savings Response date: 30th December 2020

Excellent service!

In over sixty years as a member of Bath Building Society, I have never had anything other than first-rate, courteous and totally efficient service. Long may it continue! Reviewed on: 30th December 2020

Reply from Bath Building Society That is fantastic to hear. Thank you so much for your feedback. We will do our very best to ensure that this remains our absolute focus. Colin McDougall, Head of Marketing and Savings Response date: 30th December 2020

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