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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1869 reviews)

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4.66

Based on 1,869 reviews, last reviewed 4th Feb 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

We like having local branches with very friendly fac... We like having local branches with very friendly face-to-face staff - we like having a passbook (and will be most upset if you ever “Go Digital” and r... Read more Reviewed on: 4th February 2025

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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (1869)

Bath Building Society

Ive been a member of the Society for 20 years and for those years, the constant thread is service, reliability and trust. A great organisation and its good that staff rarely change, so you build up a relationship with an organisation that is founded on classic values. I have nothing but praise for them all. The Mortgage Department are outstanding! Well done and thank you. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for being a long standing loyal customer of ours. Holly, Customer Support Team Response date: 24th June 2020

Good local building society

Don’t think there is anything else Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us. Holly, Customer Support Team Response date: 24th June 2020

Caring with a personal touch

Lovely friendly staff who remember you when you call in. Always happy to advise on best deals etc Reviewed on: 4th June 2020

Reply from Bath Building Society 'Caring with personal touch' a lovely thing to say, thanks so much! Holly, Customer Support Team Response date: 24th June 2020

Local to where I live. Staff are always friendly, helpful and very accommodating

It is a shame that it does not open on a Saturday as I work full time. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your comment. Our Branches are open 9am - 1pm on Saturdays, so hopefully that will make things easier for you! Response date: 4th June 2020

Fantastic service

They are always very helpful & friendly & do everything they can to help you, I have also witnessed amazing help to the elderly clients, They are more like friends, Can’t do enough for you Reviewed on: 4th June 2020

Reply from Bath Building Society Such a lovely review, we really love helping our members in the branch. Thank you! Holly, Customer Support Team Response date: 24th June 2020

Excellent Customer Relationship

BIBS offers a great personal service that for the most part is missing in the larger banking landscape, and a range of hassle-free savings products. Reviewed on: 2nd June 2020

Reply from Bath Building Society Thanks for the wonderful review. Holly, Customer Support Team Response date: 24th June 2020

Completely professional, friendly and helpful.

Needed advice which Jonathan provided. Opened our account quickly. Excellent service totally recommended. Reviewed on: 1st June 2020

Reply from Bath Building Society I will pass your comment to Jon, who i'm sure will be very pleased with your comment. Holly, Customer Support Team Response date: 24th June 2020

The Branch staff always remember me!

It's refreshing to walk into the Society and be greeted like an old friend. Bath Building Society is where I keep all my savings so it's important to feel valued and reassured your money is in a safe place. Reviewed on: 1st June 2020

Reply from Bath Building Society Many thanks for your wonderful review. Holly, Customer Support Team Response date: 24th June 2020

excellent

excellent thank you thank you very much Reviewed on: 1st June 2020

Reply from Bath Building Society Thanks for your 5 star review. Holly, Customer Support Team Response date: 22nd June 2020

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