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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2387 reviews)

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4.73

Based on 2,387 reviews, last reviewed 18th Sep 2026

10% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Trust account information I needed advice on opening a Trust account, Katie was very helpful and easy to chat with Reviewed on: 18th September 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2387)

Caring with a personal touch

Lovely friendly staff who remember you when you call in. Always happy to advise on best deals etc Reviewed on: 4th June 2020

Reply from Bath Building Society 'Caring with personal touch' a lovely thing to say, thanks so much! Holly, Customer Support Team Response date: 24th June 2020

Local to where I live. Staff are always friendly, helpful and very accommodating

It is a shame that it does not open on a Saturday as I work full time. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your comment. Our Branches are open 9am - 1pm on Saturdays, so hopefully that will make things easier for you! Response date: 4th June 2020

Fantastic service

They are always very helpful & friendly & do everything they can to help you, I have also witnessed amazing help to the elderly clients, They are more like friends, Can’t do enough for you Reviewed on: 4th June 2020

Reply from Bath Building Society Such a lovely review, we really love helping our members in the branch. Thank you! Holly, Customer Support Team Response date: 24th June 2020

Excellent Customer Relationship

BIBS offers a great personal service that for the most part is missing in the larger banking landscape, and a range of hassle-free savings products. Reviewed on: 2nd June 2020

Reply from Bath Building Society Thanks for the wonderful review. Holly, Customer Support Team Response date: 24th June 2020

Completely professional, friendly and helpful.

Needed advice which Jonathan provided. Opened our account quickly. Excellent service totally recommended. Reviewed on: 1st June 2020

Reply from Bath Building Society I will pass your comment to Jon, who i'm sure will be very pleased with your comment. Holly, Customer Support Team Response date: 24th June 2020

The Branch staff always remember me!

It's refreshing to walk into the Society and be greeted like an old friend. Bath Building Society is where I keep all my savings so it's important to feel valued and reassured your money is in a safe place. Reviewed on: 1st June 2020

Reply from Bath Building Society Many thanks for your wonderful review. Holly, Customer Support Team Response date: 24th June 2020

excellent

excellent thank you thank you very much Reviewed on: 1st June 2020

Reply from Bath Building Society Thanks for your 5 star review. Holly, Customer Support Team Response date: 22nd June 2020

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