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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2325 reviews)

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4.75

Based on 2,325 reviews, last reviewed 19th Apr 2026

347% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Excellence across all levels We have a savings account in the Bath building society for our daughter. She and we are welcomed so warmly every time we go in. Everything is clear. S... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2325)

In branch service review

Staff are extremely helpful and explain products clearly. Bath Building society provides a variety of useful accounts . Face to face is very important to the older generation, it would be very useful for us to place only into bonds more than once a year. Reviewed on: 28th May 2025

Reply from Bath Building Society Thank you for your kind comments. I’m really pleased to hear that our team provided clear and helpful service during your visit. We understand how important face-to-face support is, especially for our older members, and your suggestion about more flexible access to bond placements is very much appreciated. Feedback like yours helps us continue to improve! Chris Burns – Customer Service Officer Response date: 17th June 2025

In branch service review

Local offices staffed by friendly, efficient staff, prompt service, quick movement of funds. Soft chairs and a bookshelf. Box for charity donations. Reviewed on: 28th May 2025

Reply from Bath Building Society Thank you for your lovely feedback. It’s great to hear that you’ve had such a positive experience with our local branch team. We’re proud to offer friendly, efficient service and a welcoming environment. Your comments truly reflect what we aim to provide in every visit! Chris Burns – Customer Service Officer Response date: 17th June 2025

In branch service review

Clarity, accessibility, friendly staff. Reviewed on: 28th May 2025

Reply from Bath Building Society Thank you for your kind words. It’s great to know that you found our service clear, accessible and friendly - these are exactly the qualities we strive to deliver in every interaction. Chris Burns – Customer Service Officer Response date: 17th June 2025

I like the association with a West Country Building...

I like the association with a West Country Building Society, in addition to which, at present, it feels as if Jane Cox, efficient and friendly, is my personal banker! Reviewed on: 27th May 2025

Reply from Bath Building Society Thank you for your lovely feedback. It’s wonderful to hear that you value our Building Society, and I’m especially glad Jane Cox has made such a positive impression. We’re proud to have team members who bring both efficiency and friendliness to every interaction. Chris Burns – Customer Service Officer Response date: 17th June 2025

Chris great person

Chris great person and always willing to help Reviewed on: 14th May 2025

Reply from Bath Building Society Hi Andy, Thank you so much for your kind words! I'm truly grateful for the opportunity to assist and always aim to provide the best support possible. Your feedback means a lot. Chris Burns – Customer Service Officer Response date: 17th June 2025

Using a Power of Attorney to open an account

I opened an account for my mother under a Power of Attorney. The staff in your Wood Street branch were excellent as this transaction was more complicated than usual. They were very welcoming and very helpful. Reviewed on: 14th May 2025

Reply from Bath Building Society Hi Tony, Thank you for sharing your experience. I'm really pleased to hear that the team at our Wood Street branch made the process smooth and welcoming, especially with a more complex transaction like setting up an account under a Power of Attorney. Your kind words mean a lot to us! Chris Burns – Customer Service Officer Response date: 17th June 2025

Lovely friendly staff!

I went into the Moorland Road Branch and the staff were so lovely and friendly, a very happy customer! Reviewed on: 9th May 2025

In branch service review

Always someone accessible when you visit, very helpful. Reviewed on: 8th May 2025

Nice to have local branches

I like the personal contact that you get with Bath Building Society, and the fact that they still have local branches, which we use regularly. Always good service. Reviewed on: 8th May 2025

In branch service review

Opened up account very easily - though were told initially that booked would be available to pick up from the office, they arrived in the post one week late. Reviewed on: 6th May 2025

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Bath Building Society: Savings reviews

347% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2325)

In branch service review

In branch service review

In branch service review

I like the association with a West Country Building...

Chris great person

Using a Power of Attorney to open an account

Lovely friendly staff!

In branch service review

Nice to have local branches

In branch service review

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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