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Bath Building Society: Savings reviews

View other Bath Building Society products
4.75
Based on 2,325 reviews, last reviewed 19th Apr 2026
347% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Excellence across all levels We have a savings account in the Bath building society for our daughter. She and we are welcomed so warmly every time we go in. Everything is clear. S... Read more Reviewed on: 19th April 2026
Marcelle's avatar
Marcelle

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2325)

In branch service review

5
Everything is carried out exactly as I requested. Reviewed on: 6th May 2025

Chris helped to resolve an ongoing technical issue a...

5
Chris helped to resolve an ongoing technical issue and was very helpful and quick to respond Reviewed on: 2nd May 2025
Shaan B's avatar
Shaan B
Reply from Bath Building Society Hi Shaan, Thank you for sharing your experience! I'm pleased to hear that I was able to resolve your ongoing technical issue efficiently. I appreciate you taking the time to leave a review too! Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

Quick and accurate help I have received today

5
Quick and accurate help I have received today Reviewed on: 30th April 2025
Julia 's avatar
Julia
Reply from Bath Building Society Hi Julia. We're delighted to hear that you received quick and accurate assistance today. Providing efficient and precise support is always our goal. Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

Katie was very helpful and direct

5
Katie was very helpful, direct and offered a solution to my problem very quickly. Issue was solved m. Reviewed on: 30th April 2025
Sephy's avatar
Sephy
Reply from Bath Building Society Hi Sephy Thank you for sharing your experience! We're thrilled to hear that Katie was able to assist you efficiently and directly, providing a quick solution to your problem. Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

In branch service review

5
Being able to visit a branch, get excellent service from very helpful staff and not being forced to do everything online. Very satisfied overall. Reviewed on: 28th April 2025

thank you, timely response as usual

5
thank you, timely response as usual Reviewed on: 24th April 2025
Anthony C E Taylor's avatar
Anthony C E Taylor
Reply from Bath Building Society Hi Anthony, We appreciate your kind words! It's wonderful to hear that our timely responses continue to meet your expectations. Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

The use of the primary email address with which to w...

5
The use of the primary email address with which to withdraw funds is a great idea and works really well. Reviewed on: 24th April 2025
Adam C's avatar
Adam C
Reply from Bath Building Society Hi Adam, Thank you for your feedback! We're glad to hear our solution to your issue is working well for you. We always aim to implement ideas that enhance our customers' experience!! Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

In branch service review

5
Not only very efficient staff team but also very efficient and very helpful. Both my wife and I have accounts with BBS and this review is for both of use. Reviewed on: 17th April 2025

In branch service review

5
The staff members are always welcoming, friendly and efficient. I don't know how my experience could be improved. Reviewed on: 17th April 2025

I received a quick response to my request

5
I received a quick response to my request Reviewed on: 17th April 2025
Louise's avatar
Louise
Reply from Bath Building Society Hi Louise Thank you for your feedback! We're pleased to hear that your request was handled promptly. We aim to provide quick and efficient service to all our customers. Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

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