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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2111 reviews)

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4.70

Based on 2,111 reviews, last reviewed 7th Nov 2025

34% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

Very friendly and helpful. Very friendly and helpful. Nice to have a local branch with real people. Reviewed on: 7th November 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2111)

Jess stymied by BBS technical problem problem.

Jess online chat tried very hard but between us unable to set up online access for my account. Being referred to technical side and I await response. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback regarding Jess, I will pass this back to her. We are experiencing some issues with our online service and hope for this to be fixed soon. Charlotte Tillen, Savings Services Manager Response date: 22nd October 2024

Good product range with competitive interest rates.

Good product range with competitive interest rates. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback regarding our products and rates, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 22nd October 2024

Saving as a Student with BBS

Very happy with the Young Regular Saver scheme - one of the best rates in the county. Also, adding a new app for Mobile Banking makes managing my savings so much easier. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback, I am glad you have had a good experience with ourselves. If you ever need us we are always happy to help where possible. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Communication is excellent.

Communication is excellent with news and information. The ISA savings interest rates are always near the top end of the market. Their online website is easy to use. Can not fault the service provided. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for the positive feedback. It's great to hear you're having such a brilliant time, and if you ever need anything we are always happy to help. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Never had any problems.

Never had any problems. Great communication and easy to navigate website. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Appreciate traditional values.

It's always a pleasure to call into the Bath building society, such friendly staff and it still holds traditional values. So much nicer to be a member of this society than the bigger businesses. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much. The branch team are always happy to help where they can. I will pass on the kind words. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Helpful staff

I like being able to go into my local branch on Moorland Road. The customer service at that branch and I he branch in town is always excellent. Reviewed on: 17th October 2024

I think they are a good local Building Society.

I think they are a good alll round building society. Although I never tried to borrow from them so other than the ISA saving A/C. which they keep me fully informed I cannot speak for their other services Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you very much for your feedback. We are always happy to help whenever you need us. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Positive experience

Easy to set up with good interest rate, great for students. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Friendly Staff

The staff in the Oldfield Park Branch are very friendly, professionally and helpful Reviewed on: 17th October 2024

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