Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2068 reviews)

View other Bath Building Society products

4.69

Based on 2,068 reviews, last reviewed 29th Aug 2025

45% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

In branch service review Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025

Verified source

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2068)

Speak directly to a real human fast

Called to ask some detailed questions about LISA terms. IMMEDIATELY put through to a person, extremely helpful, got straightforward answers in seconds and met all needs. Fantastic, so rare these days to talk to a person. Really, really appreciated. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for the feedback. We pride ourselves on our service, and will continue to give the best possible. You will always get through to a person when you ring us. Regards, Sam Dorrington, Branches Manager Response date: 22nd October 2024

It’s good you need your own bank account

It’s good you need your own bank account Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you very much for the feedback. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Very friendly counter staff

Very friendly counter staff, opened my account swiftly, pleasant and professional. Made me feel like a valued customer. Good savings product. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for the great feedback regarding our branches staff. I will pass it onto the team. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Very professional

Very helpful staff good saving accounts Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 21st October 2024

I have a 16-25 saver, fab rates.

I have a 16-25 saver, fab rates. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback regarding the interest rate of our 16-25 regular saver account, it really is a great rate. Charlotte Tillen, Savings Services Manager Response date: 21st October 2024

On-line application very easy to navigate.

On-line application very easy to navigate. No hassle at all, very efficient service. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback regarding opening an account via Bath Online. Its great to hear that you're pleased with the efficiency of the site. Charlotte Tillen, Savings Services Manager Response date: 21st October 2024

Staff are always helpful and friendly

Staff are always helpful and friendly Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback regarding the team, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 21st October 2024

Great to actually speak directly to a knowledgeable...

Great to actually speak directly to a knowledgeable person(Jess) directly, who helped navigate opening a new account, on line. Thank you Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback regarding how helpful Jess was with helping you open an account, I will pass this back to her. Charlotte Tillen, Savings Services Manager Response date: 17th October 2024

Renewing savings online

I emailed the relevant documents and had a confirmation of action in a very few minutes. So simple, even for a very old codger like me. Reviewed on: 10th October 2024

Reply from Bath Building Society Thank you for your feedback regarding the efficiency of our team, it was great to hear. Charlotte Tillen, Savings Services Manager Response date: 11th October 2024

Stop wasting trees!

An account I have with BBS is reaching maturity and, to inform me of that fact, I have received 13 sheets of high quality paper printed on one side only! Need I say more? Reviewed on: 6th October 2024

Reply from Bath Building Society Thank you for your feedback regarding your maturity letter. We also included KPI’s for the additional products that are available to you once your product matures along with your maturity letter. The KPI’s include all the information required so you can make the decision on the product that’s best for you. I will pass your feedback back regarding printing on both sides over to our marketing department. Charlotte Tillen, Savings Services Manager. Response date: 7th October 2024

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed term savings
from Sidekick 0.00 from 0 reviews
Smart Saver
from Zopa 4.94 from 7181 reviews
Fixed Rate Account
from Aldermore 4.37 from 12 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.73 from 328 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub