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Bath Building Society: Savings reviews

View other Bath Building Society products
4.74
Based on 2,349 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026
Julie B's avatar
Julie B

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
Stephen P's avatar
Stephen P
Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

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Bath Building Society Savings reviews (2349)

Lovely friendly staff!

5
I went into the Moorland Road Branch and the staff were so lovely and friendly, a very happy customer! Reviewed on: 9th May 2025

In branch service review

5
Always someone accessible when you visit, very helpful. Reviewed on: 8th May 2025

Nice to have local branches

5
I like the personal contact that you get with Bath Building Society, and the fact that they still have local branches, which we use regularly. Always good service. Reviewed on: 8th May 2025

In branch service review

5
Opened up account very easily - though were told initially that booked would be available to pick up from the office, they arrived in the post one week late. Reviewed on: 6th May 2025

In branch service review

5
Everything is carried out exactly as I requested. Reviewed on: 6th May 2025

Chris helped to resolve an ongoing technical issue a...

5
Chris helped to resolve an ongoing technical issue and was very helpful and quick to respond Reviewed on: 2nd May 2025
Shaan B's avatar
Shaan B
Reply from Bath Building Society Hi Shaan, Thank you for sharing your experience! I'm pleased to hear that I was able to resolve your ongoing technical issue efficiently. I appreciate you taking the time to leave a review too! Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

Quick and accurate help I have received today

5
Quick and accurate help I have received today Reviewed on: 30th April 2025
Julia 's avatar
Julia
Reply from Bath Building Society Hi Julia. We're delighted to hear that you received quick and accurate assistance today. Providing efficient and precise support is always our goal. Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

Katie was very helpful and direct

5
Katie was very helpful, direct and offered a solution to my problem very quickly. Issue was solved m. Reviewed on: 30th April 2025
Sephy's avatar
Sephy
Reply from Bath Building Society Hi Sephy Thank you for sharing your experience! We're thrilled to hear that Katie was able to assist you efficiently and directly, providing a quick solution to your problem. Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

In branch service review

5
Being able to visit a branch, get excellent service from very helpful staff and not being forced to do everything online. Very satisfied overall. Reviewed on: 28th April 2025

thank you, timely response as usual

5
thank you, timely response as usual Reviewed on: 24th April 2025
Anthony C E Taylor's avatar
Anthony C E Taylor
Reply from Bath Building Society Hi Anthony, We appreciate your kind words! It's wonderful to hear that our timely responses continue to meet your expectations. Chris Burns - Customer Service Officer Response date: 5th May 2025
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Bath Building Society

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