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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

Great service at Oldfield Park

I opened a Lifetime ISA account at the Oldfield Park branch, and I was very impressed with the helpful and friendly service I received from both Gemma and Katie. I decided on Bath Building Society for my account, as I like the idea of having a local branch I can use. Great service! Reviewed on: 6th March 2025

Reply from Bath Building Society Thank you so much for the positive feedback. We are glad you chose ourselves as your LISA provider, and I will pass the positive feedback onto both Katie and Gemma. Sam Dorrington, Branches Manager Response date: 7th March 2025

LISALISA

Opened a LISA & it’s been smooth all the way! Reviewed on: 5th March 2025

Reply from Bath Building Society Hi Jem, Thanks for the feedback. Glad to hear you've not had any issues. If you ever need to get in touch regarding anything, please do so. Sam Dorrington, Branches Manager Response date: 7th March 2025

Great customer service.

Great customer service. Great rates too. Setting up online or app banking Is a pain though. Reviewed on: 5th March 2025

Reply from Bath Building Society Hi Dylan, Thank you for the positive feedback. We are always trying to improve our online systems, and if you do have any issues please do get in touch and we will assist however we can. Sam Dorrington, Branches Manager Response date: 7th March 2025

good but this question too for a poor typist!

good but this question too for a poor typist! Reviewed on: 5th March 2025

Reply from Bath Building Society Hi Douglas, Thank you very much for the feedback. If we can ever help with anything please do get in touch with ourselves. Sam Dorrington, Branches Manager Response date: 7th March 2025

Oldfield Park Branch

I like the friendly, personal service I receive in the Oldfield Park branch. Gemma is very helpful as are all the staff. It is a pleasure to be a member. Reviewed on: 5th March 2025

Reply from Bath Building Society Thank you very much for the feedback. I will pass it onto the team at Oldfield Park and especially Gemma. Please keep coming into see the team! Sam Dorrington, Branches Manager Response date: 7th March 2025

Amazing Moorland Road Branch

Staff at the Moorland Roach branch are all amazing, so welcoming and friendly - nothing is ever too much trouble. Nothing to improve to make my experience better, it is all perfect. AMAZING Reviewed on: 5th March 2025

Reply from Bath Building Society Hi, thank you so much for the feedback. We pride ourselves on the service we provide in the branches. I will be certain to pass on the kind words to the Team at Moorland Road. Sam Dorrington, Branches Manager Response date: 14th March 2025

Excellent customer service

Every time I have called I have been greeted with an exceptionally friendly response who has put my worries at ease and answered my questions without hesitation. Reviewed on: 5th March 2025

Reply from Bath Building Society Hi Kathryn, Thank you so much for the feedback. I am glad we have been able to help you whenever you have need us, and we will continue to do so in the future. Sam Dorrington, Branches Manager Response date: 7th March 2025

Oldfield Park Branch

It’s nice to have a local branch where I always find the staff very friendly and helpful. Reviewed on: 4th March 2025

Reply from Bath Building Society Thank you for the feedback. We pride ourselves on the service we offer in the branches and will continue to do so! Keep coming in whenever you need us. Sam Dorrington, Branches Manager Response date: 7th March 2025

Jess W who helped me went above and beyond to...

Jess W who helped me went above and beyond to help Reviewed on: 4th March 2025

Reply from Bath Building Society Thank you very much for the feedback, and I will pass this onto Jess, who will be delighted to hear she left such an impression with her service. Sam Dorrington, Branches Manager Response date: 7th March 2025

Very Very helpful and friendly staff - especially Ja...

Very Very helpful and friendly staff - especially Jane Cox Reviewed on: 3rd March 2025

Reply from Bath Building Society Hi, thank you so much for the feedback, I'll be sure to pass it onto Jane who will be more than happy to hear the kind words! Sam Dorrington, Branches Manager Response date: 14th March 2025

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Bath Building Society: Savings reviews

32% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2370)

Great service at Oldfield Park

LISALISA

Great customer service.

good but this question too for a poor typist!

Oldfield Park Branch

Amazing Moorland Road Branch

Excellent customer service

Oldfield Park Branch

Jess W who helped me went above and beyond to...

Very Very helpful and friendly staff - especially Ja...

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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