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Bath Building Society: Savings reviews

View other Bath Building Society products
4.69
Based on 2,035 reviews, last reviewed 16th Jun 2025
62% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Rokas was very helpful and resolved my issues prompt... Rokas was very helpful and resolved my issues promptly, but there had been previous issues i.e. having filled in a change of signatory form a couple o... Read more Reviewed on: 16th June 2025
Helen M's avatar
Helen M

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
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Skye
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Review Bath Building Society: Savings now

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Bath Building Society Savings reviews (2035)

All staff were extremely helpful

5
All staff were extremely helpful Reviewed on: 20th May 2024
Guy's avatar
Guy
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager. Response date: 30th May 2024
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Bath Building Society

In branch service review

4
Competitive interest rates led me to opening an account with you, but I did expect more information from you (such as your T&Cs and how to operate the account) in a welcome pack. Information viewed online suggested this account was not passbook based yet one has been suppplied. Reviewed on: 17th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
A mutual, good interest rates and excellent staff. Reviewed on: 15th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024
Bath Building Society Logo
Bath Building Society

In branch service review

5
Good interest rates. Building Society is a mutual. Helpful, pleasant staff. Reviewed on: 15th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024
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Bath Building Society

Excellent response, timely and efficient

5
Excellent response, timely and efficient Reviewed on: 15th May 2024
John H's avatar
John H
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024
Bath Building Society Logo
Bath Building Society

In branch service review

5
Helpful, polite and efficient staff. Reviewed on: 13th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024
Bath Building Society Logo
Bath Building Society

In branch service review

5
The level of customer service is great. Reviewed on: 9th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024
Bath Building Society Logo
Bath Building Society

In branch service review

5
Like the efficient way the savings account was opened and correspondence dealt with. Reviewed on: 9th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
All good, like that someone answers the phone quickly and knows what they're talking about, are polite, friendly and helpful. Also, that things are done quickly and efficiently, even by post. Very importantly, no only internet managed! I don't do internet banking, so Bath and other building societies are great!. Reviewed on: 9th May 2024
Savings Customer's avatar
Savings Customer

Needs faster response as a lot is still postal based...

4
Needs faster response as a lot is still postal based it seems. Reviewed on: 9th May 2024
Stephen L's avatar
Stephen L

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