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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2035 reviews)

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4.69

Based on 2,035 reviews, last reviewed 16th Jun 2025

62% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Rokas was very helpful and resolved my issues prompt... Rokas was very helpful and resolved my issues promptly, but there had been previous issues i.e. having filled in a change of signatory form a couple o... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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Review Bath Building Society: Savings now

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Bath Building Society Savings reviews (2035)

First class customer service.

Very impressed with prompt and efficient service on opening a savings account which offered an excellent rate of interest. Website is easy to navigate and informative. Phone calls are answered quickly. Reviewed on: 4th May 2024

Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 8th May 2024

In branch service review

Local (South West). Understanding and friendly. Competitive. Approachable. Reviewed on: 22nd April 2024

I opened a 16-25 account for my daughter.

I opened a 16-25 account for my daughter. The team were really helpful and it was very straightforward and the best %Apr on the market Reviewed on: 15th April 2024

Reply from Bath Building Society Thanks Debbie, good to hear you were able to open this account for your daughter, our Regular Saver accounts are a great way to start developing a savings habit. Thanks, Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

Friendly staff, very helpful and make you feel valued. Reviewed on: 15th April 2024

Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the branch teams. Charlotte Tillen, Savings Support Manger Response date: 8th May 2024

Fantastic friendly staff in branch

Fantastic friendly staff in branch able to articulate the details of differing products clearly and help make informed options. Reviewed on: 13th April 2024

Reply from Bath Building Society Thank you for your feedback, we really appreciate you taking the time to let us know how we are doing. The Branch team will be pleased to hear! Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

It's local and staff were very helpful. Reviewed on: 10th April 2024

In branch service review

You were brilliant. You are not a bank? It was a Building Society (in West Drayton) that put us on the housing ladder where we were very hard off, and are hoping that we are now helping others who are currently in difficulties. Suggestion - a move nearer tho the bus station as there is limited mobility at 88. Reviewed on: 9th April 2024

Great customer service.

Great customer service. They keep me well-informed and are quick to answer any questions I have. Reviewed on: 8th April 2024

Reply from Bath Building Society That's always good to hear, thank you! Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

Staff were very friendly and helpful. Reviewed on: 4th April 2024

Reply from Bath Building Society Thank you for taking the time to leave us this feeedback, we'll pass it on to the team! Response date: 19th April 2024

Great new mobile app!

Great online services, new mobile app, but also available to talk to in branch if needed. Trustworthy, local organisation that is moving with the times. Supports a local charity. Reviewed on: 25th March 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

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Bath Building Society: Savings reviews

62% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2035)

First class customer service.

In branch service review

I opened a 16-25 account for my daughter.

In branch service review

Fantastic friendly staff in branch

In branch service review

In branch service review

Great customer service.

In branch service review

Great new mobile app!

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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