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Bath Building Society: Savings reviews

View other Bath Building Society products
4.74
Based on 2,349 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026
Julie B's avatar
Julie B

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
Stephen P's avatar
Stephen P
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Staff always helpful & welcoming.

5
Staff always helpful & welcoming. When my husband died last year they were helpful & sympathetic in sorting out his accounts Reviewed on: 28th February 2024
Mrs G's avatar
Mrs G
Reply from Bath Building Society Thank you for this lovely feedback regarding the team, I will pass this back to them. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Always get a friendly helpful welcome and quick resp...

5
Always get a friendly helpful welcome and quick response Reviewed on: 28th February 2024
heather kale's avatar
heather kale
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Very helpful staff

5
The staff in Bath are always very helpful and friendly. Reviewed on: 28th February 2024
Barbara L's avatar
Barbara L
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Satisfied customers for many years

5
we find that they are very friendly on the phone and quickly respond to requests. They are also very clear with their instructions and explanations. We are offered reasonable new investments when our bonds expire. the only wish is that our tax statements/certificates did not take so long in the postal service! Reviewed on: 27th February 2024
Simonne Bailey's avatar
Simonne Bailey
Reply from Bath Building Society Thank you for this great feedback. You should now being able to download tax statements when logged into your Bath Online account. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Easy to use online platform for ISA

4
Easy to use online platform for ISA Reviewed on: 27th February 2024
Cl. C's avatar
Cl. C
Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Helpful advice and made things simple

5
Helpful advice and made things simple Reviewed on: 26th February 2024
Jeffrey K's avatar
Jeffrey K
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Local Branch appreciated

5
I love being able to visit my local branch (Oldfield Park) where staff are always pleasant and helpful. Staff in the town branch are equally pleasant and helpful but I really appreciate being able to go to a local site. I also like the fact you have a pass book system which works well. Reviewed on: 26th February 2024
VCR's avatar
VCR
Reply from Bath Building Society Thank you for this lovely feedback, I will pass it back to the branch team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

I have been with BBS for eons and have never had any...

4
I have been with BBS for eons and have never had any cause to be disappointed or to complain about their service. They constantly keep in touch with what is happening within their services and give good information, I am more than satisfied.. Thank you BBS . Reviewed on: 26th February 2024
Sylvia A's avatar
Sylvia A
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Customer service is great - a local bank feel.

5
Customer service is great - a local bank feel. Reviewed on: 25th February 2024
Michelle's avatar
Michelle
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

great Staff

5
always met by friendly and competent staff - they deal with you as a real person not an account number Reviewed on: 25th February 2024
rod b's avatar
rod b
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

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