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Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,370 reviews, last reviewed 20th Aug 2026
32% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026
Olaf K's avatar
Olaf K

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026
Hope's avatar
Hope
Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

In branch service review

4
It's local and staff were very helpful. Reviewed on: 10th April 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
You were brilliant. You are not a bank? It was a Building Society (in West Drayton) that put us on the housing ladder where we were very hard off, and are hoping that we are now helping others who are currently in difficulties. Suggestion - a move nearer tho the bus station as there is limited mobility at 88. Reviewed on: 9th April 2024
Savings Customer's avatar
Savings Customer

Great customer service.

5
Great customer service. They keep me well-informed and are quick to answer any questions I have. Reviewed on: 8th April 2024
Zoe J's avatar
Zoe J
Reply from Bath Building Society That's always good to hear, thank you! Jo Gillow, Head of Marketing Response date: 19th April 2024
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Bath Building Society

In branch service review

5
Staff were very friendly and helpful. Reviewed on: 4th April 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for taking the time to leave us this feeedback, we'll pass it on to the team! Response date: 19th April 2024
Bath Building Society Logo
Bath Building Society

Great new mobile app!

5
Great online services, new mobile app, but also available to talk to in branch if needed. Trustworthy, local organisation that is moving with the times. Supports a local charity. Reviewed on: 25th March 2024
Anthony C E Taylor's avatar
Anthony C E Taylor
Reply from Bath Building Society Thank you for this great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 28th March 2024
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Bath Building Society

Like the fact that I could do an on line chat.

5
Like the fact that I could do an on line chat. Reviewed on: 25th March 2024
L.M.'s avatar
L.M.
Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024
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Bath Building Society

Good for Children's Savings

5
I find their website and savings products particularly good for my son's savings. Reviewed on: 24th March 2024
SKL's avatar
SKL

In branch service review

5
The assistant was very helpful (sorry, forgot her name), but she explained everything we wanted to know. We came out of Bath Building Society very pleased and satisfied with the investment. Reviewed on: 19th March 2024
Savings Customer's avatar
Savings Customer

Always availale on the telephone

5
Always availale on the telephone and so quick to just ask a question about when a transfer likely to go through. Reviewed on: 19th March 2024
Pru's avatar
Pru
Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024
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Bath Building Society

In branch service review

5
As elderly customers, we appreciate the personal service given. Reviewed on: 18th March 2024
Savings Customer's avatar
Savings Customer

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