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Bath Building Society: Savings reviews

4.74
Based on 2,349 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026
Julie B's avatar
Julie B

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
Stephen P's avatar
Stephen P

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Easy to set up

4
It was easy to set up, and the online customer service was helpful when I had issues with logging in Reviewed on: 12th March 2024
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

In branch service review

4
I like the fact that you are a local society with a branch I can visit. The staff are helpful and friendly. Reviewed on: 12th March 2024

Friendly staff, easy to understand products

5
Friendly staff, easy to understand products Reviewed on: 11th March 2024
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Good, friendly, local building society.

5
I have had a Bath Investment Building Society savings account for around 45 years. I have never had any problem with their service. The staff, some of which have worked there for many years, are always friendly and helpful. They give the impression that they are happy in their work, so I imagine BIBS must be a good employer who treats their staff well, which in turn benefits both the company and the customers. Reviewed on: 10th March 2024
Reply from Bath Building Society Thank you for this great feedback regarding the team and the service, I will pass this back to them. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Rainy day money put away

5
Rainy day money put away, would like a little higher interest rate these days! Try to forget it's there Reviewed on: 5th March 2024
Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024
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Bath Building Society

In branch service review

5
Able to open junior saver for the grandchildren, done quickly and efficiently through the post. Posted on Monday 29th and a new book was back to me with 5 days. Thank you!. Reviewed on: 4th March 2024
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024
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Bath Building Society

Easy to use.

5
Easy to use. The only blip was that my log in time timed out so I had to log in again mid chat. Reviewed on: 4th March 2024
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024
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Bath Building Society

A personal service second to none.

5
A personal service second to none. Reviewed on: 4th March 2024
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024
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Bath Building Society

Great little gem.

5
The staff are always helpful with speedy service. Great location & easy access. Reviewed on: 2nd March 2024
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Great local service.

5
Great local service. Best interest rate available. Long standing reputation. Would recommend. Reviewed on: 2nd March 2024
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

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