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Bath Building Society: Savings reviews

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4.75
Based on 2,325 reviews, last reviewed 19th Apr 2026
347% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
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1%
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1%

Latest highest rating:

5

Excellence across all levels We have a savings account in the Bath building society for our daughter. She and we are welcomed so warmly every time we go in. Everything is clear. S... Read more Reviewed on: 19th April 2026
Marcelle's avatar
Marcelle

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2325)

great communication and great value for money

5
great communication and great value for money Reviewed on: 24th February 2024
PHOEBE 's avatar
PHOEBE
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Good service at counters in branch.

5
Good service at counters in branch. Support for local charaties. Always have time for old people like me. Reviewed on: 24th February 2024
Nick H's avatar
Nick H
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Bath Building Society is a really great local bank.

5
Bath Building Society is a really great local bank. The staff are always available and friendly and I really appreciate their 7% savings account for 16-25 year olds. As a young person it really helps me save and prepare for the future. It’s really good to know that I have a little nest egg of money for the future and the high interest rate doesn’t hurt at all! Reviewed on: 24th February 2024
Katy Feng's avatar
Katy Feng
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

The customer service is excellent being so quick in...

5
The customer service is excellent being so quick in response and friendly. Reviewed on: 24th February 2024
ikumi okamoto's avatar
ikumi okamoto
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Personal service from local staff

5
Personal service from local staff Reviewed on: 24th February 2024
Linda R's avatar
Linda R
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Very helpful and friendly staff helped me choose the...

5
Very helpful and friendly staff helped me choose the right saving plan for me Reviewed on: 23rd February 2024
Martin B's avatar
Martin B
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Society Member No Longer Able to Visit Branch

5
Long standing member of the society. I know longer need a mortgage but have to manage my savings carefully in retirement. Always had excellent personal service from Bath Building Society. For family reasons I no longer live in or near to Bath. I miss opportunities to call in at the branch but on line, on the phone or by post I still get excellent service. I think that being a Mutual sets that culture. Reviewed on: 23rd February 2024
Alan Langton's avatar
Alan Langton
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Local Quality

4
Good service, good products and based locally. Reviewed on: 23rd February 2024
Paul W's avatar
Paul W
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Always friendly quick service and very helpful staff

5
Always friendly quick service and very helpful staff Reviewed on: 23rd February 2024
Norman J's avatar
Norman J
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Excellent local service -

5
Excellent local service - lovely to get help face to face Reviewed on: 23rd February 2024
Steve Ditte's avatar
Steve Ditte
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

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