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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

In branch service review

You were brilliant. You are not a bank? It was a Building Society (in West Drayton) that put us on the housing ladder where we were very hard off, and are hoping that we are now helping others who are currently in difficulties. Suggestion - a move nearer tho the bus station as there is limited mobility at 88. Reviewed on: 9th April 2024

Great customer service.

Great customer service. They keep me well-informed and are quick to answer any questions I have. Reviewed on: 8th April 2024

Reply from Bath Building Society That's always good to hear, thank you! Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

Staff were very friendly and helpful. Reviewed on: 4th April 2024

Reply from Bath Building Society Thank you for taking the time to leave us this feeedback, we'll pass it on to the team! Response date: 19th April 2024

Great new mobile app!

Great online services, new mobile app, but also available to talk to in branch if needed. Trustworthy, local organisation that is moving with the times. Supports a local charity. Reviewed on: 25th March 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

Like the fact that I could do an on line chat.

Like the fact that I could do an on line chat. Reviewed on: 25th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

Good for Children's Savings

I find their website and savings products particularly good for my son's savings. Reviewed on: 24th March 2024

In branch service review

The assistant was very helpful (sorry, forgot her name), but she explained everything we wanted to know. We came out of Bath Building Society very pleased and satisfied with the investment. Reviewed on: 19th March 2024

Always availale on the telephone

Always availale on the telephone and so quick to just ask a question about when a transfer likely to go through. Reviewed on: 19th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

In branch service review

As elderly customers, we appreciate the personal service given. Reviewed on: 18th March 2024

Great experience

Great kids saving rates compared to the rest of the market. Good online banking and app use. Very friendly customer service over the phone. Reviewed on: 18th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

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Bath Building Society: Savings reviews

71% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2349)

In branch service review

Great customer service.

In branch service review

Great new mobile app!

Like the fact that I could do an on line chat.

Good for Children's Savings

In branch service review

Always availale on the telephone

In branch service review

Great experience

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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