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Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,370 reviews, last reviewed 20th Aug 2026
32% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026
Olaf K's avatar
Olaf K

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026
Hope's avatar
Hope
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

In branch service review

5
Very friendly staff, and knowledge of savings accounts. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
My first encounter, you appear very efficient and I couldn't ask for more. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
Excellent service, everything very well explained over the phone. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
Excellent service - if your accounts could be opened online via the internet, the service would be quicker and cheaper - no postage required. However, having said this, your telephone and postal services are great. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
I liked the fact I could telephone for an application form and deal with my investment by post rather than online as so many institutions now require. The telephone was answered quickly and the form arrived with 2 days and the investment completed with a week. I found the whole experience very easy and efficient. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

All staff were extremely helpful

5
All staff were extremely helpful Reviewed on: 20th May 2024
Guy's avatar
Guy
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager. Response date: 30th May 2024
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Bath Building Society

In branch service review

4
Competitive interest rates led me to opening an account with you, but I did expect more information from you (such as your T&Cs and how to operate the account) in a welcome pack. Information viewed online suggested this account was not passbook based yet one has been suppplied. Reviewed on: 17th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
A mutual, good interest rates and excellent staff. Reviewed on: 15th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024
Bath Building Society Logo
Bath Building Society

In branch service review

5
Good interest rates. Building Society is a mutual. Helpful, pleasant staff. Reviewed on: 15th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024
Bath Building Society Logo
Bath Building Society

Excellent response, timely and efficient

5
Excellent response, timely and efficient Reviewed on: 15th May 2024
John H's avatar
John H
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024
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Bath Building Society

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