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Bath Building Society: Savings reviews

View other Bath Building Society products
4.74
Based on 2,349 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026
Julie B's avatar
Julie B

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
Stephen P's avatar
Stephen P
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Poor communication, but good customer service once I...

3
Poor communication, but good customer service once I got in touch. Reviewed on: 25th February 2024
YL's avatar
YL
Reply from Bath Building Society Thank you for your feedback, Please do let me know if you are still experiencing issues with getting hold of the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Always customer-focussed.

5
I have been saving with the Bath Building Society for many years now and they have always been excellent - non-bureaucratic and highly customer-focussed. Reviewed on: 24th February 2024
Martin Lang's avatar
Martin Lang
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

BBS offer SSAS pension accounts

5
BBS offer SSAS pension current accounts and fixed term accounts with online operation backed up by an excellent local telephone service giving extra help Reviewed on: 24th February 2024
John Richards's avatar
John Richards
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

I was locked out of my account for over 6 months

3
I was locked out of my account for over 6 months with no communication. Luckily its 4% interest so im not really that angry... Reviewed on: 24th February 2024
George R's avatar
George R
Reply from Bath Building Society Thank you for your feedback. Please do get in touch if you are still experiencing issues logging into your account. You can either contact us via the online chat or call us on 01225 423271. Charlotte Tillen, Savings Support Manager. Response date: 13th March 2024
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Bath Building Society

great communication and great value for money

5
great communication and great value for money Reviewed on: 24th February 2024
PHOEBE 's avatar
PHOEBE
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Good service at counters in branch.

5
Good service at counters in branch. Support for local charaties. Always have time for old people like me. Reviewed on: 24th February 2024
Nick H's avatar
Nick H
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Bath Building Society is a really great local bank.

5
Bath Building Society is a really great local bank. The staff are always available and friendly and I really appreciate their 7% savings account for 16-25 year olds. As a young person it really helps me save and prepare for the future. It’s really good to know that I have a little nest egg of money for the future and the high interest rate doesn’t hurt at all! Reviewed on: 24th February 2024
Katy Feng's avatar
Katy Feng
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

The customer service is excellent being so quick in...

5
The customer service is excellent being so quick in response and friendly. Reviewed on: 24th February 2024
ikumi okamoto's avatar
ikumi okamoto
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Personal service from local staff

5
Personal service from local staff Reviewed on: 24th February 2024
Linda R's avatar
Linda R
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

Very helpful and friendly staff helped me choose the...

5
Very helpful and friendly staff helped me choose the right saving plan for me Reviewed on: 23rd February 2024
Martin B's avatar
Martin B
Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024
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Bath Building Society

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