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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

Lovely helpful staff.

Lovely helpful staff. Also nice to have a local company that can be visited in branch. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Judith for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Response rate

The building society is quick to respond to enquiries Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

BIBS wins my vote

I have an Isa with Bath Building Society which is earning a very good rate of interest. Whenever I go in to the branch in Wood Street the staff are always very friendly and informative. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Alison for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Efficient account generation

Very efficient setting up accounts, with excellent rates. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Small but perfectly formed!

It is a very small intimate bank so you always see the same staff which is reassuring and they are also very friendly and helpful. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you eddy for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Friendly and Helpful

They are always friendly and helpful when I go to the office. Their office is very conveniently situated on my local High Street. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Jennifer for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great Institution always helpful

Great Institution always helpful Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Paul for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

They have always been helpful and friendly

They have always been helpful and friendly Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Tracey for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

First-class operation!

Been with them 30 years. Have always received excellent service and value for money. And most importantly, I can walk into a branch. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Martyn for your great feedback and your loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Bath Building Society is Excellent

Bath Building Society is Excellent Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Peter for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

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