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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2133 reviews)

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4.71

Based on 2,133 reviews, last reviewed 15th Dec 2025

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

New Trust Katie was so helpful to use whilst setting up trusts. She was so kind during our telephone call and promised to follow up with us which she did indeed... Read more Reviewed on: 15th December 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2133)

The Very Best Building Society

For well over 12 years we have invested with Bath Building Society. Their customer service polite, accurately and fat to respond with very professional staff. The Society has fair interest rates good products and a strong sense of social justice and community support. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks John, it's always good to hear from a loyal customer and we appreciate the positive feedback. Will pass it on to the team. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Friendly, speedy help

Always friendly and quick help on the phone. Lovely customer service all around Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Reliable Building Society

We visit the office a couple of times a month. We have always found the accounts very competitive. The staff are always friendly and knowledgeable. It's good to have a solid Building society to rely on. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Excellent Service & Customer Care.

Enquiries answered without Delay. Up to Date Information provided promptly. Customer Care Service is Excellent. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

The staff

The staff are very helpful and friendly. Been happy with the service over the years. Would recommend Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for taking the time to leave us this feedback Rachel, we really appreciate it and will pass on to the team. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Local Society with good links to the City of Bath

Have experienced efficient service and reasonable interest rates. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

great personal service

great products and great service. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Very helpful and knowledgeable

BIBS are Uk based and always helpful and knowledgeable Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks for taking the time to leave us this feedback Trevor, we appreciate it. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

A absolutely fantastic building society

I have saved with Bath Building Society for over 25 years, have always been extremely happy with their rates, friendly, experienced and helpful staff, and their modern methods of communication. Reviewed on: 31st March 2023

Reply from Bath Building Society Wow - thanks for sticking around Gordon. Good to hear from our very loyal customers and happy you haven't felt the need to look elsewhere! Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Best I've ever had

Bath building society is the best building society I have ever had. Top job Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Angus, we can't ask for more than that! Appreciate your feedback and support. Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

40% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2133)

The Very Best Building Society

Friendly, speedy help

Reliable Building Society

Excellent Service & Customer Care.

The staff

Local Society with good links to the City of Bath

great personal service

Very helpful and knowledgeable

A absolutely fantastic building society

Best I've ever had

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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