Write a review

Newsletter

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

View other Bath Building Society products

4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2349)

Good helpful staff in accessible local branches.

Good helpful staff in accessible local branches. They know their stuff and look after their customers. We have two accounts and are proud to support our local building society. When we had trouble with logging into their new on-line accounts we were assigned an expert to sort the matter out as a matter of urgency. It's great that accounts can be managed by a smartphone as well as a PC. Reviewed on: 14th February 2024

Reply from Bath Building Society Thank you for your lovely feedback, its great to hear. I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 15th February 2024

I cannot access my online account and it just keeps...

I cannot access my online account and it just keeps sending me to a "open a new account "page. Reviewed on: 11th February 2024

Reply from Bath Building Society Thank you for your feedback. We have experienced some issues with our new version of Bath Online. We have had hundreds of customers who have successfully registered and it is disappointing to hear that you are still experiencing problems with it. Please do contact us so we can support you through the process. You can talk directly to the team via Live Chat on the website. Charlotte Tillen, Savings Services Manager Response date: 15th February 2024

Happy with experience thank you brilliant bvvvvvvvvv...

Happy with experience thank you brilliant bvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvgvggggggggggggggggggggggggggggggggggggggggggggggggggg Reviewed on: 24th January 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 31st January 2024

Internet access nightmare for 5 months

Internet access nightmare for 5 months Reviewed on: 11th January 2024

Jess is the bess

Rang today, spoke to a very professional and polite Jess who could not have been more helpful. Reviewed on: 10th January 2024

Reply from Bath Building Society Thank you for your feedback regarding Jess, I will pass this back to Jess and the team. Charlotte Tillen, Savings Services Manager Response date: 11th January 2024

Excellent Compliance Department Customer Sevice

Just before the xmas break I emailed their compliance department asking for a deletion of all my data due to an issue when trying to apply for a LISA online. I spoke to Matthew Gough whom was wonderful; he set my expectations of when to expect replies and he contacted me each week to keep me apprised of where we were. It all went smoothly. So thank you very much Matthew! Reviewed on: 9th January 2024

Reply from Bath Building Society Thank you for your feedback regarding Matthew, I will pass this back to him. Charlotte Tillen, Savings Services Manager Response date: 15th January 2024

The new online portal is very frustrating

The new online portal is very frustrating, I was logged out without even being asked to log out. There is a messages tab , but I cann't send a secure message, as previously. All previous messages are lost. unable to add more than one benificary despite running two Trust accounts. On the plus side you help desk was helpful in all her communication Reviewed on: 8th January 2024

Reply from Bath Building Society Thank you for your feedback. We have experienced some issues with our new version of Bath Online. and if you are still experiencing issues, please do contact us so we can support you through the process. You can talk directly to the team via Live Chat on the website. Charlotte Tillen, Savings Services Manager Response date: 15th January 2024

Quick help from live chat

I appreciate the quick and helpful live chat. Reviewed on: 2nd January 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this over to the team. Charlotte Tillen, Savings Services Manager Response date: 4th January 2024

Easy and quick

Jess answered my question immediately and solved the issue straight away Reviewed on: 22nd December 2023

Reply from Bath Building Society Thank you for your great feedback regarding Jess, I will pass this back to Jess and the team. Charlotte Tillen, Savings Services Manager Response date: 27th December 2023

Excellent Support from TeamBIBS

Great help over the phone recently from the friendly team Reviewed on: 20th December 2023

Reply from Bath Building Society Thanks for taking the time to leave us some feedback - the team really appreciate it and we will pass it on to our customer service colleagues. Happy Christmas! Response date: 22nd December 2023

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Easy access and notice accounts
from Nottingham Building Society 4.64 from 31 reviews
Easy Saver
from Lloyds Bank 4.57 from 75 reviews
Savings
from Market Harborough Building Society 4.24 from 5 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.87 from 406 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub