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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

A great service by a local team...

A great service at competitive rates by a local team of competent efficient and friendly people. Understanding and helpful always. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Derwent for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Opening the account was very straightforward and easy.

Opening the account was very straightforward and easy. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

All round amazing !

I just love them! By far my favourite building society / bank account provider! As a student wanting to save money they have amazing interest rates ! Their customer services is lovely, never left on hold to long, questions are answered and problems are solved! The app and online service makes everything so much faster and easier ! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Katelyn for your fabulous feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

They are WINNERS for me!

I have been a customer of Bath Building Society for over 60 years and value the fact that they put themselves out to help their customers....even the staff doing shopping for elderly people who are unable to get out to the shops. The staff are lovely people and I cannot praise them enough. They are WINNERS for me! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Mr Hodgman for your great feedback and for you amazing loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Very easy to set up an account.

Very easy to set up an account. the rates are not as good as you can find elsewhere though Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Tim for your great feedback. It is really difficult to always have best rates but we do try very hard to always be competitive and provide well above average rates - with no catches! Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Friendly staff and very helpful and knew all about t...

Friendly staff and very helpful and knew all about their services Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Dawn for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Fabulous Customer Service

Fabulous customer service - always prompt to respond to queries. Fantastic savings account for Bath Uni Students to save money! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Dan for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great interest rates especially on children's savings

Great interest rates especially on children's savings Reviewed on: 21st February 2024

Reply from Bath Building Society Thank you Gemma for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great place to bank.

Great place to bank. Great service and always quick to respond. App looks great and easy to navigate around to see services I want. They offer lots and it is clear to see the charges, interest rates, terms and conditions Reviewed on: 20th February 2024

Reply from Bath Building Society Thank you Sam for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Just a very straight forward but secure process to o...

Just a very straight forward but secure process to open lifetime isa. Plenty of information available on line. Reviewed on: 15th February 2024

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Services Manager Response date: 15th February 2024

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