Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2056 reviews)

View other Bath Building Society products

4.70

Based on 2,056 reviews, last reviewed 30th Jul 2025

73% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Customer Support - Excellent The Customer Support team has been fantastic, responsive, efficient, and always helpful in answering my questions promptly via both phone and email. I... Read more Reviewed on: 30th July 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2056)

Speedy and efficient a winning combination.

Successful. Long time customer always found Bibs very helpful and accommodating. Reviewed on: 24th February 2023

Reply from Bath Building Society Thank you so much for your long standing support and feedback. It is very much appreciated. Colin McDougall Chief Commercial Officer Response date: 27th February 2023

So fair and honest and driving the market forward with the best competitive rates for savers.

Always very clear and concise about choices and options, in person and via the telephone. Very polite, well informed and willing to listen then advise constructively. Quick to respond to changes in the market to the benefit of their customers, quite a rare trait these days! Thank you Bath Building Society Reviewed on: 22nd February 2023

Reply from Bath Building Society Thanks for your great feedback Steve. If you could also write my annual end of year review that would be very much appreciated! Joking aside, your generous feedback is very much appreciated. Colin McDougall Chief Commercial Officer Response date: 23rd February 2023

Great Local Building Society

Friendly and efficient and great products! Reviewed on: 22nd February 2023

Reply from Bath Building Society Thank you for your kind feedback Gemma. It is really appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2023

Good honest local Building Society

Friendly knowledgeable staff, easily accessible in a convenient position in central Bath. Quickly responded to the current financial situation with improved i9nterest rates for savers. Strong support for local charities important to Bath citizens. Reviewed on: 22nd February 2023

Reply from Bath Building Society Thank you for your great feedback Mary. We do try our best both to do the best for our members and the wider Bath community. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2023

Great staff good savings products

Always find staff very helpful and they come up with some good savings products . A local company so you can actually get help face to face. Reviewed on: 21st February 2023

Reply from Bath Building Society Thank you for your kind feedback and support Hilary. It is very much appreciated. Colin McDougall Chief Commercial Officer. Response date: 23rd February 2023

access to website

This on line chat was quick and easy. Hope the info provided will work. Reviewed on: 21st February 2023

Reply from Bath Building Society Thank you for your feedback. I also hope the info provided worked! Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2023

Good comms, login needs improvement

Solid company. Login process needs an app - web-page and the details required is slightly clunky. Reviewed on: 21st February 2023

Reply from Bath Building Society Thank you for your feedback. It really is valued and appreciated. As it happens we are launching a new Mobile App very soon. Hopefully on 6th March. This will be very much easier to use. If you would like to have access this App pre launch and help us with 'testing' then please let me know, and I will arrange for this to happen. My email address is [email protected]. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2023

Olivia was v helpful, efficient and friendly and responded to all my questions clearly

Connecting to my account seems overcomplicated compared to other bank accounts (though it might just be me)! Reviewed on: 20th February 2023

Reply from Bath Building Society Thank you for your feedback regarding Olivia, I will pass this over to her and the team. We are launching a mobile app in the next few weeks which is a lot more user friendly so you may find this easier to login to your account. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Interest Rates

Always had good and professional help from BBS, who are quick to respond to Interest Rate changes. Reviewed on: 20th February 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Savings accounts

Excellent savings accounts with bath building society always pass on interest rate direct to the customer. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Bonus Saving Account
from first direct 4.75 from 40 reviews
Savings
from National Counties Building Society 3.81 from 6 reviews
Regular Savings
from Triodos Bank 4.92 from 186 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.72 from 322 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub