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Bath Building Society: Savings reviews

4.71
Based on 2,133 reviews, last reviewed 15th Dec 2025
40% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

New Trust Katie was so helpful to use whilst setting up trusts. She was so kind during our telephone call and promised to follow up with us which she did indeed... Read more Reviewed on: 15th December 2025
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Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025
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AmKe

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2133)

Local Building Society for Local People

5
B - Bath residents A - accessible for all residents and employees T - together H - harmonious for local communities Friendly staff who value their customers Reviewed on: 31st March 2023
Reply from Bath Building Society We feel a new advertising slogan coming on! Thanks Lynda that's lovely ... we appreciate your feedback. Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Excellent service and friendly and helpful staff

5
I use the Moorland Road branch. Everyone is very welcoming and always happy to answer questions. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback Anne, that's good to hear. We'll pass it on to the Moorland Road team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

A great account to choose

5
Very helpful and thorough staff suggested a good account for myself and my mother with excellent interest rates which were passed on to me as a customer in a very speedy fashion! Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Competitive products and great service

5
Bath BS has supported our charity excellently offering great products and customer service that meets our needs perfectly. Can't fault them. Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks Neil, we appreciate the feedback We are proud of our work in the community and it's good to hear that it's appreciated. Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Confidence personified

5
I have been a member of Bath Building Society (or Bath Investment & Building Society as it was then) for over 70 years. When I visit the Bath Branch I meet the same members of staff I have met for decades and this inspires confidence. They are happy and contented and secure in their employment and I too am confident in entrusting my savings to them. The investments rates are always good and the security of my savings is comforting. Now at 80 years old long may this continue for me and my younger members of my family. Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks Cyril, wow...we couldn't ask for a more loyal Member than that and it's good to know your family are also Members of the Society. We'll pass your feedback onto the Branch team. Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Amazing Service

5
Every time we go into Bath Building Society we are welcomed with smiles and very good knowledgeable service Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Great local building society

5
Good, efficient, friendly service and very competitive interest rates. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Easy!

5
I like the fact I don't need to faff with my account as the rate rises are automatically applied. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Very good

5
Really happy with bath building society service Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks Millie, that's good to hear. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Good

5
I have used the Bath Building Society for years and have been very pleased with the service over the phone Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

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