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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2133 reviews)

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4.71

Based on 2,133 reviews, last reviewed 15th Dec 2025

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

New Trust Katie was so helpful to use whilst setting up trusts. She was so kind during our telephone call and promised to follow up with us which she did indeed... Read more Reviewed on: 15th December 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2133)

Great Building Society

Have been with Bath for around 3 years now. They always offer competitive interest rates, on an easy to navigate website and good experience of their customer service. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Fab service

Easy to manage accounts and competitive rates. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

My mortgage

Have had my mortgage with bbs for a while now really friendly and helpful service would never move to another lender Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks for your loyalty John, we will always do our best! I will pass your feedback on to the mortgage team, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Very helpful.

Staff are always very helpful and patient both on the phone or in person. I never feel they are in a hurry to finish my enquiry. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Miriam for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

amazing customer service

the bath building society offers amazing customer service and makes me feel safe knowing they are my bank Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Best building society

Highly recommend best rates of interest but most of all friendly and very efficient customer service nothing to much trouble Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Tess, we'll pass your feedback on to the friendly team! I know they will appreciate it, Jo Gillow, Communications Manager. Response date: 3rd April 2023

great little business....

really enjoy the friendly approach Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Collette, we appreciate the feedback, Jo Gillow, Communications Manager. Response date: 3rd April 2023

SMALL REALLY IS BEAUTIFUL WHEN IT COMES TO BUILDING SOCIETIES

A wonderful organisation with terrific staff who are friendly and so professional. Reviewed on: 31st March 2023

Reply from Bath Building Society Wow, we can't ask for more than that - thanks Gerry! Response date: 3rd April 2023

Superb building society

Bath is providing me with and excellent service with good information flows and communication around all the things I need. They are reactive to interest rate changes both up and down so in feel I am getting a good deal. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Mark for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Personal, kind and efficient

The personal service and kindness we have received from Bath Building Society has been fantastic, and exceeds any other financial institution we have dealt with. I would recommend them to anyone Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Holly, we do try! Appreciate the feedback which we will pass on to the team. Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

40% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2133)

Great Building Society

Fab service

My mortgage

Very helpful.

amazing customer service

Best building society

great little business....

SMALL REALLY IS BEAUTIFUL WHEN IT COMES TO BUILDING SOCIETIES

Superb building society

Personal, kind and efficient

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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