Smart Money People Logo

Better.co.uk: Mortgage Broker reviews

4.90
Based on 2,140 reviews, last reviewed 28th Jul 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2140)

Review of the Better.co.uk, Mortgage Broker:

Harry was an excellent advisor.

5
Harry was an excellent advisor. He found us the best deal and helped us through the whole process. He was excellent and provided the best service. Reviewed on: 9th March 2025

Lilly helped us with our first mortgage and our re-m...

5
Lilly helped us with our first mortgage and our re-mortgage 2years later. She was brilliant and explained things clearly. Hoping to deal with Lilly again in 3years when its time to remortgage! Reviewed on: 1st March 2025

Better is the best

5
I had my first mortgage secured by Better, staff at Better have been very helpful, patient, understanding as I did not had much knowledge about the process. I could easily contact them when I had questions, and they were prompt to respond and keep me updated about the progress of the process. My remortgage is coming up soon and I will definitely ask for Better’s help again. Reviewed on: 1st March 2025

Jessica was amazing!

5
Jessica was amazing! She answered all my questions quickly, updater me all the way what was happening. Also Jessica 3 times reapply for better mortgage rate! I am so great full for what you did for me! Many thanks Reviewed on: 1st March 2025

A fantastic service from start to completion

5
A fantastic service from start to completion Reviewed on: 1st March 2025

Easy from beginning to end with great communica...

5
Very easy from beginning to end with great communication throughout. We got a good deal that we were very happy with and have recommended better to everyone we've known who's buying a house. At different stages we were always informed of what was happening which was very reassuring and it always felt like someone was working on our case. Reviewed on: 1st March 2025

Better.com is the best mortgage broker!

5
Better.com handle my mortgage application professionally, with great customer care, fast response and daily follow up. I applied for both a residential mortgage and a buy to let mortgage in the same time, I got the both mortgage approved in less than a month! Reviewed on: 1st March 2025

Very helpful team.

5
Very helpful team. Helped each ste of the way and made our remortgage run very smoothly. Reviewed on: 1st March 2025

Really helpful and friendly

5
Deepak could not of been more helpful. He gave excellent advice especially when there were a few bumps. He and everyone I spoke to were friendly and I highly recommend Better.co.uk Reviewed on: 1st March 2025

Fast & Effective

5
Great to work with, very quick and efficient, always got a reply to my email within the hour (often within minutes) Reviewed on: 1st March 2025

Jamie was helpful, professional and knowledgeable.

5
Jamie was helpful, professional and knowledgeable. He helped us secure the best deal at a difficult time in the housing/mortgage market. Nothing was too much trouble for him. Reviewed on: 1st March 2025