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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,140 reviews, last reviewed 28th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2140)

Review of the Better.co.uk, Mortgage Broker:

We Couldn't Have Asked For a 'Better' Experience

5
Paolo was our broker and as first time buyers, we couldn't have asked for a more diligent and caring individual to help us through this daunting process. He was there at every twist and turn and made sure we had the best and most up to date advice. Honestly, between Paolo and the wider Better.co.uk team, we couldn't have asked for a 'better' experience. Thank you so much. Ishta and Nathan Reviewed on: 28th February 2025

Great support, really good service and advice

5
Great support, really good service and advice Reviewed on: 6th March 2025

Very easy to navigate and helpful

5
Very easy to navigate and helpful Reviewed on: 6th March 2025

Really good, no major issues.

4
Really good, no major issues. Would have given them 5 stars but they promised me £200 Amazon vouchers and never gave them to me. Reviewed on: 6th March 2025

Best Service

5
Firat was very helpful in guiding and securing a mortgage for me with his 100% good service ! Reviewed on: 6th March 2025

Better were very helpful, quick to respond with offe...

5
Better were very helpful, quick to respond with offers and follow up for the remortgage was pain free Reviewed on: 6th March 2025

Bespoke Service

5
They were willing to go all out to get me what suites me exactly. Not many will do this and will rather offer something generic. Reviewed on: 6th March 2025

Took the stress out of an important life decision

5
I was daunted at the prospect of getting my first mortgage on a house, but Better made it so much more manageable and walked me through the full process. Really great customer service, always quick to respond when I had questions. Would highly recommend! Reviewed on: 6th March 2025

Always go back here, Deepak always my first point of...

5
Always go back here, Deepak always my first point of contact, will be back again on mortgage renewal Reviewed on: 6th March 2025

Understood what kind of deal I was after.

5
Understood what kind of deal I was after. Offered the best deal available at the time. Very Happy with Customer Service and would Recommend. Satisfied Customer. Reviewed on: 6th March 2025

Really efficient service

5
Really efficient service - I love how easy it is to ask questions and everything is just dealt with! Reviewed on: 6th March 2025