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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Very comprhensive cover

Insurance that really makes me feel like I have my bike covered. Addiing images and frame numbers etc makes the process feel very secure and I'm more confident than when I used to use my home insurance. Reviewed on: 8th September 2023

Go for it!

I found the process straightforward and feel that Bikmo insurance is good value. Having had an uninsured bike stolen, I've learnt a lesson. I've now insured our three bikes...even the old faithful Raleigh! Reviewed on: 8th September 2023

Best bike insurer and 10/10 for customer service

Bikmo handled my claim quickly and efficiently. Staff are all lovely and attentive It was one dedicated staff member who helped with the claim and because of their great customer service I would only ever insure my bike with bikmo Reviewed on: 7th September 2023

Seems a decent insurer

Not needed to claim but so far so good with these guys Reviewed on: 7th September 2023

Straight forward, good value bike insurance.

As a cyclist Bikmo has provided peace of mind cover throughout the period of my membership with British Cycling. Reviewed on: 7th September 2023

Reliable

Reliable bike insurance from a trusted brand Reviewed on: 7th September 2023

Great value for money

Having bought a long overdue new bike 3 Years ago, I got various quotes, and as well as being a British Cycling member discount have insured with the for past years, having just renewed Reviewed on: 7th September 2023

Great service

Recently had an off. Bikmo were quick to pay for damage tp my bike and kit Reviewed on: 7th September 2023

Excellent

Great service and excellent product Reviewed on: 7th September 2023

Protecting my assets

I have used Bikmo for three years now to protect my pride and joy, amazingly my premium has reduced each year (I’ve made no claims), this has happened automatically. This is how to keep an existing customer happy! Reviewed on: 7th September 2023

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