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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Bikmo is the best for bikers

Only good things happened with Bikmo Reviewed on: 24th July 2022

They really seem to care

Their insurance is good value and is supported by newsletters and other relevant articles which leaves you feeling that they care about you as a customer. Reviewed on: 23rd July 2022

Spot on service

Bikmo is run by cycling guys who know what they are talking about, are fully immersed in their cycling insurance industry and are just great to deal with. Have tried other cycling insurance providers in the past but Bikmo are head and shoulders above the rest. Reviewed on: 22nd July 2022

A great company

Great deal for your money and so simple to set up! Reviewed on: 22nd July 2022

Efficient, Friendly and easy to understand

What I liked the most is the language used throughout the policy and all communications. The whole process felt like a supportive, helpful conversation rather than the usual insurance jargon that can make you feel overwhelmed and anxious. Reviewed on: 22nd July 2022

Simple Process

Simple process to cover you and your beloved bike/s at a competitive price. Reviewed on: 22nd July 2022

Always excellent

Simple process and an easy decision. Reviewed on: 22nd July 2022

easy to use

Great insurance. Easy to use a good prices and quotes Reviewed on: 22nd July 2022

Top company no hassle

Used for several years, and not had any problems, good value and pay outs are fast staff are friendly and make any claimed quick and easy. Would recommend Reviewed on: 22nd July 2022

Phenomenal Services

Been with bikmo for a number of years… brilliant service, boss people. Reviewed on: 22nd July 2022

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