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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Excellent company

I had a few questions before taking out insurance for my bike. Phoned these guys and they were so friendly and knowledgeable I did not hesitate to insure my bike with them. Trips abroad are included too. Reviewed on: 30th August 2019

Friendly, knowledgable and Simple

My experience with Bikmo has been nothing but positive. Be it making a claim or changing my policy, they've made it simple, easy and fast. They even provided free secure bike parking at my local Tour Series event this summer! Couldn't recommend them highly enough... Reviewed on: 30th August 2019

Great Simple Clever Bike Insurance

Easy to arrange, good price and all from a company that know cyclists. Does exactly what it says on the tin. Oh and uploading all your gear photos to the site was easy! Reviewed on: 30th August 2019

Great insurance, great price and knowledgeable people who run the company!

Whats not to like. A great company run by real cyclists who know what's required. Reviewed on: 30th August 2019

Really helpful, and hassle free

Incredibly easy to use and get a quote processed. The staff go above and beyond to insure the right outcome is achieved for their clients. They’re very friendly too! I relief to know you’re covered. Reviewed on: 30th August 2019

Great Staff

Friendly and happy staff. Great service too. Reviewed on: 30th August 2019

Nice people and great product

I’ve been insured with BIkmo for 5 years now. The one claim I have made was dealt with quickly and with no over complicated process to follow. Very nice knowledgeable staffs to Reviewed on: 30th August 2019

easy to use and friendly staff!

Always super friendly staff and very easy to deal with! Reviewed on: 30th August 2019

The best insurance company in the world.

Incredibly knowledgable staff who all know their stuff when it comes to technical bike lingo, easy to use website, quick claims process & reasonable premiums. What more could you ask for?!? Reviewed on: 30th August 2019

Amazing service, fast response and knowledgeable staff.

They say you only really know how good your insurance is when you have to claim, I really didn't need to worry, my claim was dealt with very quickly, I was offered a number of options to get my bike replaced, the staff were helpful as they were clearly cyclists and knew the market, the communication was clear and the overall experience made me so glad I picked a company like Bikmo, I have recommended them to anyone I know that owns a bike. Reviewed on: 20th August 2019

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