Smart Money People Logo

Black Horse: Car Finance reviews

3.63
Based on 28 reviews, last reviewed 15th Oct 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
60%
See only 4 star reviews
11%
See only 3 star reviews
11%
2 star
See only 2 star reviews
0%
See only 1 star reviews
18%

Latest highest rating:

5

Car Finance made easy Useful App which leaves everything clear - you know where you stand Reviewed on: 15th October 2024
Harry Truss's avatar
Harry Truss

Latest lowest rating:

1

Very bad customer service and incomprtent staff. Very bad customer service and incomprtent staff. Every advisor will tell you a different story. Advisor name Maryam she is like shouting and screaming... Read more Reviewed on: 25th January 2024
sarah n's avatar
sarah n

About this product

Are you looking for independent reviews of Black Horse Car Finance? At Smart Money People, we collect reviews from people like you in order to help out others in our community. If you're an existing Black Horse customer, please share your own experience!

Black Horse Car Finance reviews (28)

Review of the Black Horse, Car Finance:

Black horse are user friendly

5
I have been with black horse for the past two years and they’ve been very good and easy to access via their website and client portal. This makes it easier to contact someone near enough at anytime you need. Reviewed on: 23rd August 2024

Good but not great

3
Nothing out of the ordinary. Charges for changes not too high. Reviewed on: 4th April 2018

Super helpful

5
Veey helpful staff and firm with no quibbles and great customer service helpline. Very recommended. Reviewed on: 4th July 2017

Claim paid quickly

5
Claim paid within 48 hours and money in the bank same day. Reviewed on: 22nd June 2017

Good Deal

4
Had a good price and i would use again Reviewed on: 12th June 2017

Returning Customer

5
I've had Black Horse car finance for a number of years now & actually chose them over another car finance company for my last car. Really good updates via statements / online during the loan period & easy to deal with when completing the finance period Reviewed on: 15th May 2017

Brilliant

5
Black horse have financed a lot of our cars an they are all round brilliant any problems they sort it. I am always happy with the customer service representatives always there to help Reviewed on: 10th May 2017

Very good online service

5
Very happy with lender, easy online service. Happy customer. Reviewed on: 1st May 2017
Are you a business? Get insights, reply to reviews, invite customers and understand their needs