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Blue Motor Finance: Car finance reviews

View other Blue Motor Finance products
4.35
Based on 242 reviews, last reviewed 31st Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
19%

Latest highest rating:

5

Amazing service Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced... Read more Reviewed on: 12th August 2026
TFTSG's avatar
TFTSG

Latest lowest rating:

1

Vehicle rejection handled poorly I raised a formal complaint with Blue Motor Finance in May 2026 regarding a faulty vehicle purchased via hire purchase. Whilst they ultimately upheld ... Read more Reviewed on: 31st August 2026
Lukhman Vellana Valappil's avatar
Lukhman Vellana Valappil
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About this product

Blue Motor Finance provides finance on used cars to consumers, both directly and through a nationwide network of introducers.

If you’re accepted for finance, you can manage your account 24/7 using the online customer portal.

Blue Motor Finance reviews help you find out what it’s like to be a customer. If you’ve used Blue Motor Finance before, you can also leave a review and share your experience.

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Blue Motor Finance Car finance reviews (242)

company ignore my attempts at contact.

1
Multiple problems with the car. After each has been reported, Blue motor finance close the complaint without doing anything and refuse to respond to emails. They are also always unavailable to you by phone. They eventually arranged for an inspection of my car, after I stated I wanted to reject it. They now won't give me the inspection report and won't answer my emails. Not sure what I'm supposed to do, except pursue legal action. Reviewed on: 6th April 2024
Kelly s's avatar
Kelly s

Staff were extremely helpful and supportive with my...

5
Staff were extremely helpful and supportive with my challenges. Reviewed on: 3rd April 2024
Nsikan O's avatar
Nsikan O

They were very supported during the finance process.

5
They were very supported during the finance process. Reviewed on: 31st March 2024
Kate O's avatar
Kate O

Very good communication with the service very happy...

4
Very good communication with the service very happy about it Reviewed on: 29th March 2024
Cordilia A's avatar
Cordilia A

Purchased a car on finance within two weeks it broke...

1
Purchased a car on finance within two weeks it broke down. Two months later the car is burning oil and complaint was raised. The mot on the vehicle is fraudulent had advisories on the previous one that was promised would be fixed. They have not been touched and the mot has passed with no issues. I’ve had an independent inspection carried out and over a week later I’m still waiting for someone to respond. I have a vehicle I am paying for and can’t use but have been told if I stop the payments it will affect my credit rating. Would not recommend anyone using blue finance. Reviewed on: 28th March 2024
Lisa R's avatar
Lisa R

Very quick service and response 10 out of 10

5
I had a question in regards to changing my payment date, this question was answered within 2 hours of my first Email and payment date updated the every same day, great customer service from the team at Blue Motor Finance team, would highly recommend reacting out if you have any questions in regards to your agreement. Reviewed on: 27th March 2024
Chris S's avatar
Chris S

Amazing beyond word

5
Few months back had my car was so happy Reviewed on: 27th March 2024
rui oliveira's avatar
rui oliveira

I highly suggest choosing Blue Motor Finance due to...

5
I highly suggest choosing Blue Motor Finance due to their quick approvals and responsible service, which made me feel satisfied . Thank you. Reviewed on: 21st March 2024
Siyad kabeer's avatar
Siyad kabeer

Avoid. You will regret using them.

1
Avoid. I wish I had. They will deal with one issue, then ignore you when they don't want to deal with any more. They will close the complaint down before anything is fixed, then say that if you don't like it, go to the financial ombudsman. Apparently, a car that cuts out completely and loses all power, has a knocking exhaust, screeching from the engine and other issues is deemed fit for purpose, with no serious faults. And you can't get hold of them to discuss it. As the rude Felicien told me; they are not responding to my emails, or calling me back, because they have closed my complaint. Despite having promised me calls back and emails. This has gone on for months, since I purchased the car in July 23. Gutted, as I rely on my car to get to and from work, and transport my kids, safely. You don't expect it, or this level of service, when you are paying 13 grand. Don't be tempted. Reviewed on: 7th March 2024
Kelly s's avatar
Kelly s

Got there in the end

4
Difficult to have my situation resolved however the result ended in an understanding way and resolved. Very quick to reply and courteous Reviewed on: 4th March 2024
Paul 's avatar
Paul

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