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Boom Community Bank: Savings reviews

Name: Savings
Rating: 4.92 (485 reviews)

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4.92

Based on 485 reviews, last reviewed 6th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

I feel very peaceful with my savings at Boom. I feel very peaceful with my savings at Boom. Worthwhile and caring. They should teach the big conglomerates how to bank with compassion. Yay! Reviewed on: 6th July 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Savings reviews (485)

Review of the Boom Community Bank, Savings:

Phone Access

Limited times to access someone to discuss something but always clear and acurate Reviewed on: 6th June 2025

Staff always very helpful.

Staff always very helpful. When there was a discrepancy on my account I received several calls to understand what had occurred and how they were going to resolve. Reviewed on: 2nd May 2024

Been with boom for 10 years or more, always give gre...

Been with boom for 10 years or more, always give great service Reviewed on: 2nd May 2024

Safety and security

I have saved with boom for many years, I feel safe that my savings are secure Reviewed on: 2nd May 2024

Boom CU is the Bomb

I've been a member since Surrey Save. Boom CU have helped me several times with loans & savings Reviewed on: 2nd May 2024

Wonderful team

Very good customer service and always great customer care on the phone Reviewed on: 2nd May 2024

Boom goes the dynamite

Boom give excellent customer service and are always there to help Reviewed on: 2nd May 2024

Quality all round.

Prompt, friendly service with products that compare well to the market. Reviewed on: 2nd May 2024

A good service for community minded savers

I have saed with Boom and its predecessor Surrey Save for many years Reviewed on: 2nd May 2024

Prompt efficient service

Prompt efficient service, great app now too Reviewed on: 2nd May 2024

Boom were new to us, but better organised.

Since Boom took over out original credit union, they've been very assiduous about keeping us up to date with their work and administration. Reviewed on: 2nd May 2024

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