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Boom Community Bank: Savings reviews

Name: Savings
Rating: 4.93 (462 reviews)

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4.91

Based on 462 reviews, last reviewed 7th Jun 2025

10100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

I have always had a great experience with Boom. I have always had a great experience with Boom. I have found them easy to communicate with and they have been very helpful when I have been in need. Reviewed on: 7th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Savings reviews (462)

Review of the Boom Community Bank, Savings:

BB's Boom Connection

I started with a loan years ago when I was at a very low point in my life and homeless. BOOM formerly known as West Sussex Credit Union supported me through a very dark period in my life. I've paid off my loan now and continye to save regularly every month. I can't thank you all enough for the way you've helped me these past few year. I would recommend your services to anyone that knows me in the blink of an eye... Thank you all so very much from the bottom of my ❤️ Barbara Bruce Reviewed on: 2nd May 2024

A Bank of Principle

The principle of the Bank is an excellent one and it provides a mutually satisfying service for lenders and borrowers. All my dealings with the Bank have been extremely satisfactory and I would recommend others to join either as investors or as a source of not too expensive loans. Reviewed on: 5th June 2025

Helpful Bank for small loans and helping the Community

Small savings can help small loans so every little not helps Reviewed on: 5th June 2025

Great support and customer service staff always helpful

Great support and customer service staff always helpful Reviewed on: 5th June 2025

I engaged with members of staff

I engaged with members of staff to resolve some issues and the service I got was excellent. They got back to me same day and gave me the guidance I needed. Reviewed on: 5th June 2025

EXCELENTS

Excelent service, so easy to use online. Very proud to be a member.I Reviewed on: 5th June 2025

Always fantastic very helpful staff

Always fantastic very helpful staff Reviewed on: 5th June 2025

I have been supported when in need

I have been supported when in need Reviewed on: 5th June 2025

A Happy Thrilled Depositor

Boom Community have always been so reliable. Money is always available when you need I especially with the current economic hardships/challenges that we are facing these days. Customer service experience even for the most minor query always leaves my feeling satisfied and surpasses my expectations. The staff are very experienced, polite in person, on the phone with clear communication skills with a friendly attitude. They go above and beyond to meet my needs - the depositer. Happy to bank with them all for all these years. Reviewed on: 5th June 2025

Does what it says on the tin

Been with boom for a while now and every time I contact them they are really helpful in answering enquiries. Their response times are brilliant unlike other similar organisations! Account opening is really simple and straightforward to do. Transfers in and out are also easy to make. Brilliant all round. Does what it says on the tin Reviewed on: 5th June 2025

Boom communication

The communications from Boom was great, the staff were helpful and I would recommend them to anyone. Reviewed on: 5th June 2025

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