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HSBC: Bank account reviews

3.75
Based on 1,365 reviews, last reviewed 25th Mar 2026
3400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026
Claire Joyner's avatar
Claire Joyner

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026
Tessa Stewart's avatar
Tessa Stewart

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1365)

COMPARING BANKS

4
HSBC has a very good online and app offering but their actual physical bank is very below par. They make it very difficult to talk to a humon being Reviewed on: 3rd April 2023

Just good

3
More easy to borrow some loans Which is very helpful. Reviewed on: 3rd April 2023

Amazing bank and friendly staff

5
Great banking, easy service, always friendly staff Reviewed on: 3rd April 2023

Best bank ever good service

5
I am 1 year use hsbc bank that be great bank is my life ever Reviewed on: 3rd April 2023

IT'S ALSO A GOOD BANK

4
IM WITH THIS BANK FOR 23 YEARS AND HAVING GOOD SERVICES TOO Reviewed on: 3rd April 2023

Easy and useful bank account

4
I use this as my personal bank account for general life expenses and where my income gets paid into. It works really well for me and does everything I need it to. The only improvements could be more bank branches or the ability to get better investments Reviewed on: 3rd April 2023

It is very good bank in world

5
It’s very easy to operate. One app can make your life easier and with one account you can travel all over the world. It is my favourite international bank. Reviewed on: 1st April 2023

Good

4
Good customer service and very secure Reviewed on: 31st March 2023

Poor

1
Be careful this bank tends to withhold funds which are transferred into your account. You can’t rely on this bank. Unreliable I have no confidence. I Reviewed on: 31st March 2023

Great app and service

5
Always been friendly when called or when visiting in the branches, they offer competitive rates and a wide range of products. App is easy to use and functional too. Reviewed on: 30th March 2023

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