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HSBC: Bank account reviews

3.75
Based on 1,365 reviews, last reviewed 25th Mar 2026
3400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026
Claire Joyner's avatar
Claire Joyner

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026
Tessa Stewart's avatar
Tessa Stewart

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1365)

Nice looking app

5
Very good looking UI, most of the stuff can be done through the App Reviewed on: 4th April 2023

Really good bank

5
Bank account is really good and service is great Reviewed on: 4th April 2023

Very good service

5
I've been using HSBC for more than 6 years and they never failed me. The customer support is quick and effective. Reviewed on: 4th April 2023

Trust bank

5
I got bank account 3 years and is fantastic bank. No issues. Great Bank. Reviewed on: 4th April 2023

Responsible Bank

5
There to see to your progress and needs. Reviewed on: 3rd April 2023

Money is useful

5
This bank is a trusted one by name and has nice card design Reviewed on: 3rd April 2023

Very good bank

5
Is very good and accesibile bank Reviewed on: 3rd April 2023

Ok, could be better

3
Easy to use app with plenty of support options and transaction history at your fingertips. Not enough done to keep up with competitors when it comes to displaying spending trends. No perks in comparison to other banks e.g. no cash back feature Reviewed on: 3rd April 2023

HSBC and the cost of living

5
I've been with HSBC for a year or two now and this year especially they have been very helpful. They emailed me to say I could have a £500 interest free amount on my overdraft for a year which has really helped out considering I've been struggling to reduce my overdraft and credit card balance. It has relived some of the pressure and I think they've done a great job in offering it as a solution to combat the rise in living costs for those that are struggling Reviewed on: 3rd April 2023

HSBC

4
I have been with HSBC for a few years and the app is really simple and easy to use. I have a savings account and a debit account and would recommend having both. Reviewed on: 3rd April 2023

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