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HSBC: Bank account reviews

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3.75

Based on 1,365 reviews, last reviewed 25th Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1365)

Been with HSBC for many years

Had my account for a long time and always find it easy to use on the app and whenever I have to call up I do get the help I need. Reviewed on: 5th April 2023

The best

I was with this bank for almost a decade they are pretty safe age very clear with infos also they are friendly customer service Reviewed on: 5th April 2023

Dorina

I’m happy to have my account in HSBC Reviewed on: 5th April 2023

Amazing bank!

Been a loyal customer for 15+ years. Love the app and it’s really easy to use. Can set additional accounts up online quite easily too! Reviewed on: 5th April 2023

Very good

I am very happy with the Metro Bank service and I have recommended members of my community to join Metro BNk Reviewed on: 5th April 2023

Great service

Excellent service and friendly staff Reviewed on: 5th April 2023

Easy and reliable

Reliable bank, have had excellent service and products for years Reviewed on: 5th April 2023

Very easy

The app and the services of the bank are amazing Reviewed on: 4th April 2023

Best bank around reliable and trustworthy would never use another bank.

Always been a reliable and helpful and always fast at resolving issues. Reviewed on: 4th April 2023

Remember individuals not just the hrand

I bank locally in one of the few banks our small town Cardigan, Ceredigion has been graced by. I particularly want to complement Harry. Helpful. Polite. Considerate. Knowledgeable. Thank you HSBC for staying local and thank you for Harry for working with each of your individual customers. Reviewed on: 4th April 2023

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