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Axa: Car Insurance reviews

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2.73

Based on 158 reviews, last reviewed 27th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

33%

20%

40%

Latest highest rating:

5

Good price and easy to manage Axa gave the best quote for my car. Creating an account is easy and you can see and manage your certificate and cover on the site very easily. Intui... Read more Reviewed on: 7th September 2024

Latest lowest rating:

1

I’ve been a loyal customer of AXA for years, but m... I’ve been a loyal customer of AXA for years, but my recent experience with them has been extremely disappointing. When I found a cheaper quote elsewhe... Read more Reviewed on: 27th November 2024

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About this product

Smart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider.

Axa was founded in 1946, and now offers a variety of insurance policies for cars, vans, travel, landlord, business, home and health. With a multi car cover policy and a variety of optional add-ons, Axa has a multitude of options for tailoring your policy. Read our Axa car insurance reviews to see what real customers have to say about their experiences.

With a 24/7 emergency helpline and an online system that allows you to fully manage your policy online, Axa claims to be accessible, stating it pays out 99.7% of claims. As for extras, child car seat cover and audio and sat-navs cover are included as standard in the comprehensive policies. If this suits your needs, check out the reviews on Smart Money People to see how customers rate their policies with Axa.

Have you had a car insurance policy with Axa? Whether good or bad, share your experience with our Smart Money People community so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how well was it dealt with? Leave an Axa car insurance review today.

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Axa Car Insurance reviews (158)

Great price

Used Axa several times and I've found them to regularly be the most competitive price. Reviewed on: 12th September 2016

Amazing Axa Car Insurance

When I received my RAC car insurance renewal quote I was horrified to see that it had increased nearly £100, even though I've never made a claim and I don't have any points on my licence and nothing at all had changed during the year. So I searched and managed to find a much better deal with Axa. It was nearly £120 cheaper and my excess was lower as well. I'm so glad that I looked around. It's saved me a lot of money. Reviewed on: 11th September 2016

Good value for money.

Was by far the cheapest for car insurance. Reviewed on: 9th September 2016

Never had any problems

Axa have always been a fantastic company in my opinion, i have never had any problems with them and my insurance has always been fair. Reviewed on: 11th August 2016

Quick and efficient claim handling

Reported my accident, Car recovered within the hour - Courtesy car organised and 'paperwork' completed over the phone. Claim completed in less than two weeks, with regular updates and progress reports. Exceeded my expectations Reviewed on: 8th August 2016

AXA Car insurance

AXA have always been very knowledgeable and efficient when dealing with them, they never fail to be polite on the phone either. queries are always dealt with quickly, and for me they are the cheapest insurance provider around at the moment. Reviewed on: 7th August 2016

Great Price and Service

Took out a policy and had no problems with service or price. When I phoned up to add foreign cover to my car insurance they were very helpful and dealt with my issue quickly and efficiently. In fact you could say that were Axallent!! Reviewed on: 1st August 2016

Cheapest Available - Online Access

Axa we're by far and away the cheapest provider for my car insurance the last 2 years. The whole application process was easy and I have access to my documents online anytime. Reviewed on: 1st August 2016

Pet Insurance Reviewer

they gave us the best quote by far when we brought a new car. I applied online which was easy to do and was covered quickly Reviewed on: 25th July 2016

Ok until you need to change your car

Never had any problems with AXA until I changed my car mid policy. Went from a sporty car to a Ford Mondeo and the insurance cost went up an EXTRA £500!!! How they arrived at this figure I do not know. Needless to say, I cancelled my policy on the spot and went on the compare websites to find insurance that cost the same as what I was paying on my old car. Disgusting rip off in my eyes - I suggest you all vote with your feet if you experience the same as I did. Reviewed on: 21st July 2016

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