Smart Money People Logo
Share this page
Link copied

AXA: Car insurance reviews

View other AXA products
2.72
Based on 163 reviews, last reviewed 1st Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
20%
See only 3 star reviews
3%
See only 2 star reviews
4%
See only 1 star reviews
40%

Latest highest rating:

5

work but give me the best price they can possibly be... work but give me the best price they can possibly be and good discounts as well for being with loyal with them Reviewed on: 7th March 2025
James f's avatar
James f

Latest lowest rating:

1

AXA stay Clear Had a car accident where I was slamed by a car hit me side on wiped out both doors I sureness via AA, put me in contact with their insurers AXA only t... Read more Reviewed on: 1st June 2025
Christie R's avatar
Christie R
Read all reviews Write a review

About this product

AXA car insurance has two levels of cover to choose from.

AXA offer a multi-car discount for cars registered at your home address. There are optional extras you can add on to your policy for an additional fee and you can also get cover for partial hybrid, plug in or fully electric vehicles.

AXA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AXA before, you can also leave a review and share your experience.

Review AXA: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

AXA Car insurance reviews (163)

CheekyCharges Campaigner

4
It's been good. A little expensive but a good insurer non-the-less. Reviewed on: 9th March 2016
Zachary Cartwright's avatar
Zachary Cartwright

Positive experience

4
Unfortunately I had need to use my car insurance when my car was knocked by another and damaged the wind mirror. My exchanges with Axa were pleasant and helpful , they have kept ,me informed throughout the process and were quick to deal with my claim. Overall I have been very impressed by this service Reviewed on: 24th December 2015
Natasha Jarvis's avatar
Natasha Jarvis

VERY GOOD SERVICE

5
I have always found this company to be very efficient and courteous Reviewed on: 24th December 2015
Ann Dale's avatar
Ann Dale

Excellent customer service very competitive quote

5
Quote for car insurance was very good compared to other companies. Excellent customer service would definitely recommend. Reviewed on: 6th November 2015
Pam's avatar
Pam

Brilliant

5
So I have bought insurance this year with Axa and they could not have been better. Everything is online therefore there are no admin charges if you want to make amendments as its all online. Great service throughout Reviewed on: 29th August 2015
jennn8192's avatar
jennn8192

A friendly, cheap car insurance option

5
I switched to AXA for my car insurance last year, as they offered me a better deal than my previous car insurer. I have had to make one claim, an accident that was not my fault. AXA were helpful and calm on the phone just after the incident, which really helped, and got me a replacement car within the day. Although the claims process took a while to get my money back, they kept me informed along the way, and providing they are cheap at renewal time, I will stay with them. Reviewed on: 28th August 2015
jhhr's avatar
jhhr

Great value

5
I first found Axa car insurance through a comparison site 3 years ago and have been with them ever since. They have been easy to deal with and very helpful when I've needed to call. I have never had a problem with them. Every year I recheck the comparison sites for a better deal and then contact Axa to get them to match and every year they have been able to match the more well known insurance companies which is good enough for me as it has saved me over £700 in the last 2 years. Reviewed on: 16th August 2015
Juls's avatar
Juls

Great value

5
I first found Axa car insurance through a comparison site 3 years ago and have been with them ever since. They have been easy to deal with and very helpful when I've needed to call. I have never had a problem with them Every year I recheck the comparison sites for a better deal and then contact Axa to get them to match and every year they have been able to match the more well known insurance companies which is good enough for me as it has saved me over £700 in the last 2 years. Reviewed on: 16th August 2015
Juls's avatar
Juls

great customer service shame about the price

5
joined this company for car insurance as cheaper quote at the time of renewal. I have recently rang up to change me policy as i brought a new car, although the staff was helpful and polite when speaking to them and quick and great customer service the price my quote went up to was quite shocking. Im now paying double til at least march when i can renew Reviewed on: 9th August 2015
lollipop1982's avatar
lollipop1982

Great service

4
Hoorah, call centre staff that provide a service! Reviewed on: 26th March 2015
Mal's avatar
Mal

Do you have a different AXA product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from AXA?

  • Liability Insurance

    from AXA 4.75 from 3 reviews
    AXA

  • Dental Insurance

    from AXA 4.60 from 2 reviews
    AXA

  • Landlord Insurance

    from AXA 4.50 from 4 reviews
    AXA
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill