Monzo reviews

Monzo reviews
Verified businesses always have up to date contact details and can respond to reviews.
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Offers exclusive rewards and discounts to customers
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Fully digital service with no in-person branches
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FCA approved and regulated
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Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 22,639 product reviews
Latest positive rating
Great service so so easy to use and simple steps
Great service so so easy to use and simple steps

Latest negative rating
DO NOT USE FOR BUSINESS BANKING
I would not recommend anyone to use Monzo as a Business Banking account. I opened one up 2 months ago as the online business banking... I would not recommend anyone to use Monzo as a Business Banking account. I opened one up 2 months ago as the online business banking company I currently use have started adding extra charges. I hadn’t got around to transferring everything over yet with direct debits, standing orders and my card machine companies for taking payments as I just hadn’t the time. I scheduled time to do this next week as the charges from my current on are grating on me now. I had my personal Monzo card stolen on holiday last week and reported it and ordered a new card. I have now had an email to say they are closing down my business account but can not tell me why. I am so glad I hadn’t spent not spent the time transferring everything over yet. There is absolutely no reason for them to close this account, it is so bizarre and weird to me, I don’t understand at all. Had I of switched everything over and been fully utilising them for 2 months and got this, it would of caused me so much stress and anxiety to switch everything over again with no reason or explanation as to why. I’d stay well clear if they can just shut an account like that for no reason other than reporting your personal card being stolen, which I froze straight away when I realised. Read more Read less

About Monzo
Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.
Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.
Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.
Monzo at a glance
Reviews for Monzo
Showing 11 of 22639 company reviews • Last reviewed within 7 days
Great service so so easy to use and simple steps
Great service so so easy to use and simple steps
I love Monzo!
I love Monzo! It is exceptionally easy to use, to save or to invest and I will never use any other form of banking/investing because... I love Monzo! It is exceptionally easy to use, to save or to invest and I will never use any other form of banking/investing because of the above. You simply cannot go to any other bank and do what Monzo do. Read more Read less
Products from Monzo
Current Account
by MonzoMonzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges. The Monzo current account helps you learn about your...
Current Account
by MonzoMonzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges. The Monzo current account helps you learn about your...
Flex Purchase credit card
by MonzoThe Monzo Flex Purchase credit card has a starting limit of up to £10,000. With Monzo Flex Purchase, you can pay abroad with no fees. You also get no interest...
Flex Purchase credit card
by MonzoThe Monzo Flex Purchase credit card has a starting limit of up to £10,000. With Monzo Flex Purchase, you can pay abroad with no fees. You also get no interest...
Business Account
by MonzoThe Monzo business account reviews you’ll find on Smart Money People all come from people like you. On our site you’ll find hundreds of genuine reviews to help you decide...
Business Account
by MonzoThe Monzo business account reviews you’ll find on Smart Money People all come from people like you. On our site you’ll find hundreds of genuine reviews to help you decide...
Investments
by MonzoGive your future money goals a head start with Monzo Investments. Pick from 3 ready-made investment options managed by experts. You can start with as little as £1 and even...
Investments
by MonzoGive your future money goals a head start with Monzo Investments. Pick from 3 ready-made investment options managed by experts. You can start with as little as £1 and even...
Under 16s account
by MonzoA free account for kids that keeps up as they grow up.
Under 16s account
by MonzoA free account for kids that keeps up as they grow up.
Savings
by MonzoMonzo have a range of savings accounts that can be opened and managed online. Monzo savings accounts include instant access, cash ISA and fixed rates. Instant access accounts can be...
Savings
by MonzoMonzo have a range of savings accounts that can be opened and managed online. Monzo savings accounts include instant access, cash ISA and fixed rates. Instant access accounts can be...
Personal Loan
by MonzoMonzo personal loans are available for up to £25,000. In the Monzo app, your loan sits alongside your pots, so you can see the progress you're making. You can also...
Personal Loan
by MonzoMonzo personal loans are available for up to £25,000. In the Monzo app, your loan sits alongside your pots, so you can see the progress you're making. You can also...
Contents insurance
by MonzoMonzo contents insurance is available for Monzo current account holders, whether you’re a homeowner or a renter. You only need to answer five questions and you can personalise your Monzo...
Contents insurance
by MonzoMonzo contents insurance is available for Monzo current account holders, whether you’re a homeowner or a renter. You only need to answer five questions and you can personalise your Monzo...
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