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Nationwide: FlexAccount reviews

Name: Nationwide FlexAccount
Brand: Nationwide
Rating: 2.54 (196 reviews)

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4.45

Based on 929 reviews, last reviewed 23rd Jun 2025

73% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

highly recommend The app is user friendly, communication from the bank is kept to a minimum but useful information is shared, bank staff are friendly and it was easy t... Read more Reviewed on: 23rd June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (929)

Customer focused

Put customers at the heart of what they do and products/services they offer. Reviewed on: 8th November 2018

Great service

Nationwide have never caused me any problems at all. Their online banking service is easy to use and they have friendly and helpful staff. Reviewed on: 8th November 2018

Helpful

I have been with them for over 30 years and have always found them willing to listen & help Reviewed on: 8th November 2018

flex account

always able to pop in to local branch and see someone face-to-face. Reviewed on: 8th November 2018

With the Nationwide for decades.

Myself and my wife have had flexaccounts and mortgages with Nationwide over half a lifetime. Such supportive, warm and efficient service is a rare and beautiful thing. Reviewed on: 8th November 2018

All I need

The flex account has all the features I need, is easy to use and free! Reviewed on: 8th November 2018

All good here!

Nationwide have been fabulous since the get-go and I'd recommend them and their products to anyone. 5 stars from me! Reviewed on: 8th November 2018

Everything I want from a bank and nothing more

I'm sick of banks "plusing" their accounts with freebies (that we all know aren't free!) so I'm pleased that my account just does the absolute minimum but does it perfectly Reviewed on: 8th November 2018

Only one negative experience in nearly 10 years

A reliable bank with an easy to use online service with good benefits Reviewed on: 8th November 2018

Great customer service

I've always received excellent customer service from Nationwide, and I like that I can use the app to access and move my money on the go. Reviewed on: 8th November 2018

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