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Nationwide: FlexAccount reviews

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4.40

Based on 933 reviews, last reviewed 12th Oct 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025

Latest lowest rating:

1

RACIAL PROFILING AT THE NATIONWIDE BARKING BRANCH! As a middle-aged Black professional who had worked in senior corporate administration in some of the biggest companies in the UK, I have experienced m... Read more Reviewed on: 12th October 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (933)

Customer first

Nationwide have consistently offered me very good customer service over the 20 years I have banked with them Reviewed on: 30th November 2018

No problema

I've been with them for 10+ years. get free travel insurance and never had an issue with the account or with Nationwide. Always pleased with their service and rates Reviewed on: 26th November 2018

Nationwide

Easy to use service, excellent customer service Reviewed on: 23rd November 2018

Good service

Online banking very easy to use. My account comes with EUtravel insurance. Great product. Reviewed on: 23rd November 2018

TOP CLASS ONLINE BANKING AND GREAT CUSTOMER SERVICE

I have been with Nationwide for many years, not because I cannot be bothered changing to another bank but because I genuinely believe that they have excellent products, superb online banking service and the best Visa credit card of all the British banks. Reviewed on: 22nd November 2018

Super Friendly Service

Nationwide may be a huge organisation but I've always found the staff to be universally professional, friendly and efficient no matter which branch I go to. Reviewed on: 22nd November 2018

Really good on-line banking

I really like the Nationwide on-line service, it's easy to use but powerful enough to do pretty much everything I want, so I don't need to go into a branch to do things anymore. Reviewed on: 22nd November 2018

Current Account & Travel Insurance

Nationwide are not irresponsible. They do not encourage loans. Hard as nails in that they will hardly ever let me go a penny overdrawn (although I pay them no overdraft fees). Like the free European travel insurance with Flex Account and worldwide cover easy to get on the phone. Reviewed on: 22nd November 2018

Great customer service

Fantastic customer service. The staff are friendly. Deal with any issues promptly and efficiently Reviewed on: 21st November 2018

Easy, efficient and accommodating.

They don't stress you with so many requirements like other banks. Some banks refused to open an account with a UK registered house contract because it was only one week old. Reviewed on: 20th November 2018

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