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Nationwide: FlexAccount reviews

Name: Nationwide FlexAccount
Brand: Nationwide
Rating: 2.54 (196 reviews)

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4.45

Based on 929 reviews, last reviewed 23rd Jun 2025

73% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

highly recommend The app is user friendly, communication from the bank is kept to a minimum but useful information is shared, bank staff are friendly and it was easy t... Read more Reviewed on: 23rd June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (929)

Initially problematic, now good

Initially I received a letter saying I had been rejected for this account, and after calling I found this not to be the case. This caused a degree of confusion and anxiety for me which is not what banking should be about. I have been happy with this account as it offers a good overdraft with fair terms and conditions, and is the only account of its type that is fee-free, as far as I am aware. Since then I have got on well with Nationwide and I have had no other issues, having banked with them since birth. I would recommend this account due to its fee-free options and I have overall had a good experience with Nationwide. Their app is useful and I find their staff very helpful. Reviewed on: 17th December 2018

Great building society

Friendly, welcomes those with poor credit Reviewed on: 15th December 2018

High Quality Service Overall

Have been a customer for little over 3 years now and would still never switch banks. Reviewed on: 14th December 2018

Excellent banking

I use my nationwide banking app to manage my account. Transfer payments are made easily. The app is easy to use I can set up new payments easily and make payments quickly. I wouldn’t be able to manage my money with out it Reviewed on: 9th December 2018

Great all round acount

Has the flexibility I need for my finances.great online services Reviewed on: 5th December 2018

Great service

Love the online banking! So easy to use. Friendly staff every time I visit a branch. Reviewed on: 2nd December 2018

Customer first

Nationwide have consistently offered me very good customer service over the 20 years I have banked with them Reviewed on: 30th November 2018

No problema

I've been with them for 10+ years. get free travel insurance and never had an issue with the account or with Nationwide. Always pleased with their service and rates Reviewed on: 26th November 2018

Nationwide

Easy to use service, excellent customer service Reviewed on: 23rd November 2018

Good service

Online banking very easy to use. My account comes with EUtravel insurance. Great product. Reviewed on: 23rd November 2018

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