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Nationwide: FlexAccount reviews

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Great incentive with a high interest rate

While nationwidea flex account offers an attractive deal for the first two years their customer service has kept me on for even longer. A great bank for the people. Definitely recommend for day to day accounts. Reviewed on: 10th March 2021

Never using them again.

Got recommended to use them 'because they are a building society' and well I opened an account. They then offered overdraft and then 3 months later they closed it without any notice putting me under when as a student I receive student finance roughly 3/4 quarters and this about month before I was due to receive the next loan. This has given me a permanent stain on my credit file. I would rather lose a leg than use Nationwide again, they have practical no customer service as their calls are just 30 - 45 minutes of listening to music. Reviewed on: 5th March 2021

Easy to use

I am more concerned about financial services being ethical and not investing in fossil fuel companies, to my surprise Nationwide ticks this box. So I was happy to keep using them as my bank. Reviewed on: 28th February 2021

Pleasantly efficient

No hassle or fuss, staff are professional, good product. Reviewed on: 25th February 2021

ALL DONE.

Very well All done. Best customer service. Reviewed on: 24th February 2021

Excellent account

I have been with Nationwide for over 10 years now and they constantly provide a high quality banking service. From products to customer service always first class Reviewed on: 22nd February 2021

Owned by it's members

ESG factors for Nationwide really show how much of an impact for the force of good Nationwide has. The only place where you can Bank and feel like you're in a community where everyone wants to make a difference for a better future. Reviewed on: 21st February 2021

Great bank

Great bank been with them now for many years and have found their app to be absolutely brilliant Reviewed on: 18th January 2021

Blocking a vulnerable 77 year old man from his money

Your not helping a clinically vulnerable 77 year old member of yours by blocking his account so he cannot use his debit card and making him come to the branch in person to take out cash even though he is at high Risk of Covid 19. SHAME ON YOU NATIONWIDE Reviewed on: 3rd December 2020

dont try to leave

Honestly cant believe how hard it is to… Honestly cant believe how hard it is to remove a name from a joint account. Ive spent an hour on hold, been hung up on, logged a complaint and sill got nowhere. Poor Poor customer service, no one seems to resolve the problem. Closing all accounts and will not be using them again!!@!!@!@!@!!!@!@@ Reviewed on: 29th October 2020

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