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Nationwide: FlexAccount reviews

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4.40

Based on 933 reviews, last reviewed 12th Oct 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025

Latest lowest rating:

1

RACIAL PROFILING AT THE NATIONWIDE BARKING BRANCH! As a middle-aged Black professional who had worked in senior corporate administration in some of the biggest companies in the UK, I have experienced m... Read more Reviewed on: 12th October 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (933)

Good service

Great product. Good customer service. Reviewed on: 6th January 2019

Great customer service

Fast and reliable customer service Reviewed on: 4th January 2019

good service

they provie good service and rates Reviewed on: 3rd January 2019

Don't take out an Overdraft with Nationwide

As a customer of 30 years nationwide happily encouraged me to keep my overdraft at £3000 for many years, then chopped it to £500, to be done in £450 per month decreases. When, inevitably, I strayed slightly out of the £450 they cut me off mid month with a complete zero tolerance attitude. Nasty Reviewed on: 2nd January 2019

Efficient and troublefree

Good online banking system. EASY TO MANAGE PAYMENTS AND TRANSFERS. Good information. Lots of branches and cash machines Reviewed on: 2nd January 2019

Best banking I've had

Simple, good service, UK call centres and great value for money on their flex plus package bank account. Reviewed on: 27th December 2018

Nationwide Flex Account

Does everything you'd expect with no drama and excellent customer services Reviewed on: 26th December 2018

Best bank

The best bank always there for me when ever i had a problem they resolved it immediately very honest with my finance and saving i always recommend them Reviewed on: 20th December 2018

Flex Plus Account

I love my nationwide flex plus account because even though it’s an account that you pay for, you get 3% interest on up to £2,500 and you get various insurance policies with it. For yourself and your partner if you live with them! My boyfriend and I used to pay a similar amount per month just for mobile phone insurance so I definitely think it’s worth it. Reviewed on: 19th December 2018

Excellent compassionate and reasonable

I was having trouble getting into debt and they helped me to reduce my overdraft at a reasonable rate so that I wouldn't suffer too harshly from the reductions. They were very compassionate towards my situation and made me feel confident and at ease. Reviewed on: 18th December 2018

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