Write a review

Newsletter

Go to business site

Nationwide: FlexAccount reviews

View other Nationwide products

4.63

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

Read all reviews Write a review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexAccount now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexAccount reviews (1111)

Ok

Helpful bank who I’ve been with for over 15 years Reviewed on: 26th January 2022

All good

Great company, really helpful and supportive Reviewed on: 21st January 2022

Switched with ease

I recently did a bank switch and it went so smoothly! Reviewed on: 20th January 2022

Great customer service

I've always had great customer service with Nationwide, especially as I recently lost my mother and they were very helpful in closing her accounts and following through. I find the account easy to user and operate and still plenty of branches around if I need to talk. Reviewed on: 20th January 2022

Easy to use online banking

Current account that's easy to use for savings, transfers, standing orders and direct debits Reviewed on: 18th January 2022

Best of British

Have been banking with the Nationwide for more than 30 years. Can't fault them. Reviewed on: 17th January 2022

Good account and app easy to use

Does what it needs to do but when wanting to pay a new person or company via the app you need the card reader which, while it does offer extra security, makes a mobile app less mobile unless you always carry the card reader with you. Reviewed on: 17th January 2022

Unhelpful unreasonable and do not care about customers

Been with nationwide since 2016, had several issues not been bothered about before. Now did try to resolve another issue and then is just been ignored, not showing any interest to help. Not surprised why are so many bad reviews. Will move to another bank. Not recommending use this bank, they don’t care about customers at all. Reviewed on: 14th January 2022

Lifetime Customer

After over 20 years with Nationwide, there has never been a poor customer experience. Pleasant staff good service on the telephone, good communication and updates regularly and a nice branch to visit locally. Reviewed on: 14th January 2022

Nationwide recommendation

I would recommend Nationwide. The app is easy to use and you can do a lot of banking through it. Customer services have been very helpful when needed. Reviewed on: 12th January 2022

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Select current account
from RBS 4.14 from 369 reviews
Current account
from Citibank 3.18 from 10 reviews
Plus Current Account
from The Cumberland 4.64 from 40 reviews

Want to see more from Nationwide?

FlexDirect
from Nationwide 4.72 from 377 reviews
Regular Savings
from Nationwide 4.64 from 98 reviews
Cash ISA
from Nationwide 4.63 from 82 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub