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Nationwide: FlexAccount reviews

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4.63

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Always got my back

Nationwide I have been with for years, you can reply on them, they are stable, they reward loyalty Reviewed on: 28th March 2021

Dependable

Been banking with nationwide for over 35 years and never an issue Reviewed on: 28th March 2021

Banking right up my street

Super bank with great products, amazing staff and easy to access products. Reviewed on: 24th March 2021

Awful do not trust

I opened account transfer money from previous bank into it they immediately blocked my account and told me can't access any funds for up to 4 weeks do not trust Reviewed on: 13th March 2021

Safe and Secure Banking

I have banked with Nationwide for over 50 years and the staff have always been helpful. Security not only with my investments but personal data is second to none. Transactions are easy even worldwide. Reviewed on: 13th March 2021

Great incentive with a high interest rate

While nationwidea flex account offers an attractive deal for the first two years their customer service has kept me on for even longer. A great bank for the people. Definitely recommend for day to day accounts. Reviewed on: 10th March 2021

Never using them again.

Got recommended to use them 'because they are a building society' and well I opened an account. They then offered overdraft and then 3 months later they closed it without any notice putting me under when as a student I receive student finance roughly 3/4 quarters and this about month before I was due to receive the next loan. This has given me a permanent stain on my credit file. I would rather lose a leg than use Nationwide again, they have practical no customer service as their calls are just 30 - 45 minutes of listening to music. Reviewed on: 5th March 2021

Easy to use

I am more concerned about financial services being ethical and not investing in fossil fuel companies, to my surprise Nationwide ticks this box. So I was happy to keep using them as my bank. Reviewed on: 28th February 2021

Pleasantly efficient

No hassle or fuss, staff are professional, good product. Reviewed on: 25th February 2021

ALL DONE.

Very well All done. Best customer service. Reviewed on: 24th February 2021

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